Making Connections in Mental Health Crises

In this episode, Matthieu Payette, Clinical Nurse Specialist at St. Joseph's Healthcare Hamilton and Adjunct Lecturer/Clinical Instructor McMaster University School of Nursing, describes his experiences in various contexts in which people require help in a mental health crisis. He shares some possibilities for others who must respond to people in crisis and step into the moment to make a connection, build trust, maintain safety and provide dignity.

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