On this episode, we meet Paula Kaye. Paula is a Hospitality & Food Specialist and Founder of Boost Consultancy.
She launched a business in support of the Hospitality Sector just after lockdown in March 2020 and has brought her years of front line sales, customer service and operational experience to the fore, working with the sector to share ideas for being resilient, agile and most importantly, still here in 2021.
Putting the customer at the heart of the experience, following 7 steps to make the experience excellent and also looking for agility and areas to pivot into - all are covered in a really practical, engaging and helpful interview.
The lessons learned in genuinely tough, challenging and uncertain times are very transferable to other sectors, so give it a listen or watch and be prepared to be inspired.
Paula believes that the Hospitality & Food sectors will survive into a brighter future than 2020 provided and that 2021 will see us all being more supportive of our local hospitality and food sectors and where local food producers will thrive.
A really timely and interesting pre-Christmas Impact Sessions Podcast episode.
Hope you enjoy it, whatever the sector you are in.
Contact Details
Paula Kaye Founder of Boost Consultancy
Tel - +44 (0) 7595 278159
Email – paula@boost-consultancy.co.uk
Web – www. boost-consultancy.co.uk
LinkedIn - https://www.linkedin.com/in/paula-kaye/
The Impact Sessions 58 - Mobilising Business Leaders as Stewards of Society
The Impact Sessions 57 - Building a Brand, A Value Set & Business Momentum as a New MD
The Impact Sessions 56 - Changing Your Life, One Jar of Jam or Chutney at a Time.....
The Impact Sessions 55 - What The Hell is PMO & Why Might I Want to Adopt It?
The Impact Sessions 54 - Okay, Throw Something Else at Me Why Don’t You.....
The Impact Sessions 53 - Building a Growing, Successful Business in a Pandemic
QUICKBLOCK Podcast - Sustainability, Environmental Impact & COP26
The Impact Sessions 52 - The (Almost) Accidental Entrepreneur
The Impact Sessions 51 - Exploring Both Sides of the Business Buying & Selling Equation
The Impact Sessions 50 - Let's Celebrate Our 50th Podcast With a Beer.......
The Impact Sessions 49 - The Caged Animal Is Back
The Impact Sessions 48 - From Lightbulb (Literally) to Finished Product - The Journey of an Innovator
Bonus - SES Engineering Services - 60th Birthday Celebration Podcast
The Impact Sessions 47 - There's More to Manufacturing Simple Products Than You May Think
The Impact Sessions 46 - Why ANYONE Can & Should Be "Interesting" on Social Media
The Impact Sessions 45 - From Banking to (Dog) Biscuits & Much More
The Impact Sessions 44 - SME Businesses Need Access to Real Advice & Support
The Impact Sessions 43 - From Lightbulb to Life Skills - A Young Enterprise Journey
The Impact Sessions 42 - From Toolbox to Boardroom - The Power of Positivity
The Impact Sessions 41 - Company Ambassador - Explain!
Join Podbean Ads Marketplace and connect with engaged listeners.
Advertise Today
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
HCI Leadership Revolution
The Ramsey Show
Planet Money