Welcome to a special episode of HME News in 10 sponsored and developed by Tactical Back Office.
Today’s guest is Todd Usher, founder of Tactical Back Office. He joins HME News in 10 to talk about how TBO and a new company, Tactical Call Center, are expanding and customizing their offerings while staying in their lane as staffing agencies. He also talks about why it's important that staff get real-life experience by “playing in the sandbox,” and how, despite the rise of artificial intelligence, “we still need humans to run our businesses.”
Hosts:
Liz Beaulieu
Theresa Flaherty
Guest:
Todd Usher
Ryan Wood on moving beyond securing the castle
Roxanne Venard on managing though market upheaval
Justin Mortara on 'making health care better'
Gary Sheehan on connecting the continuum
Dexter Braff on current trends in M&A
Kami Harold on ‘rescuing’ CPAP patients
Jason Kelln on ’new territory’ in complex rehab
Andrea Stark on the Medicare Advantage machine
David Schaer on ‘real’ artificial intelligence
Todd Usher on staffing realities
Blair Eichenberger on the Cs of workers’ comp
Allen Hunt on having the right discussions
Ryan Colby on tech-first approach
Tom Ryan and Jay Witter on the year ahead
Alex Hoopes on hospital-at-home
Bonnie Jablonowski on connected patient engagement technology
Annie Erstling on bridging the technology gap
John Gallagher on the road
Tyler Riddle on moving the needle
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