The Workplace Podcast in association with YellowWood
Business:Management
In this episode William is joined by Marjorie Ingall the co-author of Sorry Sorry Sorry: The Case for Good Apologies. Marjorie is also the author of Mamaleh Knows Best and The co-creator of the apology watchdog website SorryWatch.com.
This is a episode not to be missed as William and Marjorie discuss the art of the apology, covering many important topics such as:
Is there ever a good or bad time to apologise?
What makes an effective apology?
What makes for an ineffective apology?
What is the best kind of language to use when making an apology?
As well as much much more.
Find out more about the work Marjorie does here: Marjorie Ingall
Purchase the book here:Sorry, Sorry, Sorry: The Case for Good Apologies: Amazon.co.uk: Ingall, Marjorie, McCarthy, Susan: 9781982163495: Books
Episode 92: Move Fast & Fix Things with Frances Frei
Episode 91: Never Not Working with Melissa Clarke
Episode 90: The Anxious Achiever with Morra Aarons-Mele
Episode 89: Playing the long game with Dorie Clarke
Episode 88: Gravitas strengths that define confidence with Lisa Sun
Episode 87: Environmental Leadership Lessons with Mike Phillips
Episode 86: High Performers with Dr. Ruth Gotian
Episode 85: Saying No to Women's Dead End Work with Lise Vesterlund
Episode 84: Emerging Leaders with Eddie Turner
Episode 83: Rediscovering your ability to focus with Gloria Mark
Episode 82: Innovation in the workplace with Nicola Kirton
Episode 81: Building a Community at Work with Christine Porath
Episode 79: The Microstress Effect with Rob Cross
Episode 78: Self-Promotion At Work with Lisa Bragg
Episode 77: The Extended Mind with Annie Murphy Paul
Episode 76: Intrinsic Motivation with Stefan Falk
Episode75: Conflict Coaching Fundamentals with Samantha Hardy
Episode 74: Organisational Culture with Dr. Rita Meyerson
Episode 73: The Antifragile Organisation with Dr. Marianne Roux
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