Decoder with Nilay Patel

Docusign's CEO on the dangers of trusting AI to read, and write, your contracts

Today, I’m talking with Allan Thygesen, who is the CEO of Docusign. You know Docusign, it’s the platform that lets you sign stuff online. It turns out 7,000 people work there, which is one of those facts floating around that’s always felt like perfect Decoder bait. What are all those people doing? And what kind of product roadmap does a company like Docusign even need? Alan has only been CEO of Docusign for three years, so he has some interesting perspective on where the company was, the changes he wanted to make, and where he thinks this is all going. Hint: it involves AI.  Links:  Docusign's AI will help you understand what you're signing | Fast Company Docusign on ‘transformational journey,’ CEO Says | Bloomberg How Docusign Is modernizing the age-old business contract | Barron’s Docusign unveils next-gen eSignature with AI | Docusign Docusign brings its contract AI to ChatGPT | Docusign Interview with Docusign CEO Allan Thygesen | Motley Fool (Podcast) Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Netflix is eating Hollywood — because it has to

Today, we’re talking about the bidding war over Warner Bros. Discovery, which is the biggest story in the entertainment industry right now, and for good reason. It has pretty much everything you could want in a buzzy Hollywood saga — big names, big money, and big drama. To help me make sense of it all, I wanted to talk with Julia Alexander, a Verge alum and now media correspondent at Puck News who’s one of the best in the business at analyzing corporate strategy, Hollywood, and what’s next in entertainment. Julia really helped me break down why Netflix is the clear front runner to acquire Warner Bros., why David Ellison of Paramount Skydance is so desperate to win, and, perhaps most importantly, how the tech industry fits into this puzzle. Links:  Netflix is buying Warner Bros. for $83 billion | The Verge Paramount launches hostile $108 billion bid to snatch Warner | The Verge Netflix revises Warner Bros. bid to an all-cash offer | The Verge Why Netflix needs Warner Bros. | Puck News The Warner Bros. bidding war Is over | Bloomberg The Son King of Hollywood | Vulture FCC Chair: ‘Legitimate competition concerns’ with Netflix’s Warner deal | Variety Netflix's Ted Sarandos to testify at antitrust hearing over Warner deal | Variety Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Experian's tech chief defends credit scores: 'We're not Palantir'

Experian is one of those giant multinationals convoluted enough to have multiple CEOs all over the world, so first I asked Alex Lintner, Experian's CEO of technology and software solutions, to dig into the classic Decoder questions and explain how all of that even works. He oversees big operations like security and privacy, and now, of course, AI. If you want to participate in the modern economy — rent an apartment, buy a car, get a job, etc  — you’re part of Experian’s ecosystem, whether you like it or not. At its heart, Experian’s core service is data about people and the choices they make. And this extremely valuable data weirdly makes Experian a part of your life  — a life that becomes much smoother if the data the company collects about you tells a good story.  Read the full interview transcript on The Verge. Links:  Roughly half of Americans are knowledgeable about personal finance | Pew Research How Americans view data privacy | Pew Research Consumer voices on credit reports and scores | CFPB Mercedes-Benz CEO Ola Källenius on Decoder | The Verge The Palantir app ICE uses to find neighborhoods to raid | 404 Media T-Mobile customers exposed in major Experian breach (2015) | The Verge All the news about the Equifax breach | The Verge Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Why nobody's stopping Grok

Grok, the chatbot made by Elon Musk’s xAI, is able to make all manner of AI-generated images on demand, including non-consensual intimate images of women and minors. It's the kind of "controversy" that would have completely sunk a platform five or 10 years ago, but now it seems clear that Elon wants Grok to be able to do this. A lot of people feel like someone should be able to do something about a one-click harassment machine like this. But who has that power, and what they can do with it, is a deeply complicated question,tied up in the thorny mess of history that is content moderation and the legal precedents that underpin it. So I invited Riana Pfefferkorn, from the Stanford Institute for Human-Centered Artificial Intelligence, to come talk me through it. Links:  Grok’s gross AI deepfakes problem | The Verge Grok is undressing children — can the law stop it? | The Verge Tim Cook and Sundar Pichai are cowards | The Verge Senate passes a bill to let nonconsensual deepfake victims sue | The Verge EU looks to ban nudification apps following Grok outrage | Politico Grok flooded X with millions of sexualized images | The New York Times The Supreme Court just upended internet law | The Verge Mother of Elon Musk’s son sues xAI over sexual deepfake images | AP Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Razer CEO on AI in game dev, Grok, and anime waifus

We’re back to start the year with a very special live interview with Razer CEO Min-Liang Tan, which we taped in front of a terrific audience at Brooklyn Bowl in Las Vegas during CES. At this year’s show, Razer made headlines for something it calls Project Ava, an AI companion that has a physical presence in the real world, as an anime hologram that sits in a jar on your desk. It’s powered by, you guessed it, Elon Musk’s Grok.  There are a whole lot of choices bundled up in all of that, as well as Razer’s decision to go all-in on AI at a moment when the gaming community is outright rejecting it. So Min and I really got into it. I think you’ll have a lot to think about with this one.  Links:  Razer is making an AI anime waifu hologram for your desk | The Verge Razer thinks you’d rather have AI headphones instead of glasses | The Verge Baldur’s Gate 3 studio says it won’t use AI for concept art or writing | The Verge In 2025, AI became a lightning rod for gamers and devs | The Verge Razer plans $600M push to capture 'untapped' AI gaming demand | Bloomberg Replika CEO says it’s okay if we end up marrying AI chatbots | Decoder Lawsuits blame ChatGPT for suicides and harmful delusions | NYT Inside three longterm relationships with AI chatbots | NYT Torment Nexus | Know Your Meme The future of gaming is AI | Razer (Instagram) Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt and edited by Ursa Wright. Our editorial director is Kevin McShane.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices