Why Workers Quit: The Official Audiobook

Special Episode - How Thomasville Restoration Builds Team Culture

KnowHow's debuting a new podcast interviewing the industry's most innovative companies on how they build a world-class workforce: The Restoration Playbook Podcast 🎉Subscribe by searching up The Restoration Playbook Podcast wherever you found this episode!---There are many ways to build employee loyalty, but one road that’s less traveled is to invest heavily into brand.It might seem counterintuitive, but Alexus Neidert and Andy Amrhein from Thomasville Restoration can tell you first hand, it can have a huge impact on employee morale.In this episode of The Restoration Playbook Podcast by KnowHow, we interview Andy Amrhein and Alexus Neidert from Thomasville Restoration to dive deep into why they decided to invest heavily into brand when it's hard to prove the ROI, and what impact they've seen it have on employee morale and loyalty. They also walk us through a clear, proven process for determining company values your team can rally around, and helping get buy-in at every level. Don't miss out on these incredible insights that could transform your company. Looking to get connected to Thomasville Restoration? You can find them at tvr247.com and on LinkedIn, Facebook, or any other social media channels.

Chapter 1: The Great Resignation, and the Industry's Path Forward

Welcome to the official audiobook of Why Workers Quit: And Other Powerful Insights from the Largest Workforce Survey Ever Conducted on the Restoration Industry. This is Chapter 1. Leaders in the restoration industry today face a unique dilemma. The rising frequency of catastrophic events coupled with aging infrastructure has created more project opportunities than ever before, while at the very same time, attracting and retaining today’s worker has never been more challenging. In the era of the Great Resignation, workers hold the cards, but restoration managers are not powerless. Restoration companies that fail to adapt to the needs and wants of the new labor worker will not be here in the next five years, but those that do will unlock new opportunities for growth. Want to download the written copy filled with never-before-seen graphs and data? Go to whyworkersquit.com

Chapter 2: Why Should I Work For You?

You're listening to the official audiobook of Why Workers Quit: And Other Powerful Insights from the Largest Workforce Survey Ever Conducted on the Restoration Industry. This is Chapter 2. Every job starts with a job offer, but even before that, workers have to decide they want to work for you. In a crowded river with bait everywhere, why did your employees choose you? How did they even end up in the restoration industry? Simply put, if you don’t know where your employees came from or where your next hires will come from, you’ll have no idea where to look. Restorers that win among today’s workforce deeply understand their staff’s career goals and why they wake up in the morning. This chapter does a deep dive into why workers chose the job they did, what they're looking for in an opportunity, and how it all varies by age and role.  Want to download the written copy filled with never-before-seen graphs and data? Go to whyworkersquit.com

Chapter 3: First Impressions Matter More Than You Think

You're listening to the official audiobook of Why Workers Quit: And Other Powerful Insights from the Largest Workforce Survey Ever Conducted on the Restoration Industry. This is Chapter 3. There are few periods more important in a worker’s tenure at your company than their first two weeks on the job. It’s in this critical window that the tone is set for what a worker’s relationship is going to be with their manager, how much support they’re going to be given, and in light of the previous chapter, whether they believe the promises you made during the interview process about your team culture and growth potential will ever come to fruition. To put it simply, the seeds planted during a worker’s onboarding experience, whether seeds of optimism or seeds of doubt, will take root and influence how they view your company throughout the course of their employment. It’s here that companies can either take advantage of a honeymoon period, or give their new employee buyer’s remorse. This chapter outlines everything we've learned about where onboarding is succeeding in the restoration industry, where it is failing, and what can be done to fix it. Want to download the written copy filled with never-before-seen graphs and data? Go to whyworkersquit.com

Chapter 4: The Best Parts About Working in Restoration

You're listening to the official audiobook of Why Workers Quit: And Other Powerful Insights from the Largest Workforce Survey Ever Conducted on the Restoration Industry. This is Chapter 4. The Great Resignation has proven that today’s worker be- lieves they hold the cards for the type of work they do, and what type of work is, frankly, beneath them. If that’s the case, many restoration owners may look down at the Category 3 water loss surrounding their work boots and say “Well then, who on earth would want to do this for a living?” Is the restoration industry doomed by a generation afraid to get its hands dirty? Are there any redeemable qualities to an indus- try built on cleaning up other people’s messes? The implications of these questions go far beyond selling the restoration industry to young workers. Leaders and owners that fundamentally don’t understand why their workers have chosen to work in restoration, what they truly enjoy about their day-to- day jobs, and why they wake up in the morning have no chance at creating a work environment that gives these employees the fulfillment they’re looking for. To retain talented staff over the long haul, you must understand what are the characteristics of the job that matters most to them, that contributes to them lov- ing what they do. In this chapter, we outline everything we've learned from restorers about what they enjoy most about their job, and the most fulfilling parts of their day. Want to download the written copy filled with never-before-seen graphs and data? Go to whyworkersquit.com