Audiology Mastery: How to Build Your Dream Practice

Positive Psychology in Audiology: Science-Backed Strategies for Happier Professionals | Stephanie Harrison

Balancing long hours and multiple responsibilities often leaves audiologists and practice owners exhausted, making it difficult to enjoy both work and personal time. After facing her own struggles with unhappiness, Stephanie Harrison discovered the power of positive psychology and its proven strategies for thriving. Realizing this valuable knowledge wasn’t widely accessible, she simplified it for everyday use, aiming to help others lead healthier and happier lives. In this episode, Stephanie joins Kevin to share science-backed tools for reducing stress, finding balance, and building a more fulfilling life and practice.Stephanie Harrison is the creator of the New Happy philosophy, a well-being expert, bestselling author, and speaker. Through her company, The New Happy, she inspires millions worldwide with award-winning tools and resources for cultivating daily happiness. In this episode, Kevin and Stephanie will discuss:(00:00) Introduction (00:52) Understanding Positive Psychology(02:38) Lessons From Transitioning to Entrepreneurship(05:32) Moving Beyond Society’s Idea of Success(10:34) Taking Responsibility for Your Happiness(13:06) The Role of Self-Compassion in Achieving Happiness(16:14) Stephanie’s Four-Step Framework to Living Happily (17:21) How Happiness Prevents Burnout in Audiologists(19:44) Building Stronger Relationships Through Positivity(21:33) Addressing Workplace Negativity in Your Practice(23:52) Why People-First Marketing Wins in Audiology(25:51) How The New Happy Is Redefining Wellbeing(26:50) Unlearning Happiness Myths to Find True Fulfillment(32:24) Using Science and Creativity to Drive GrowthStephanie Harrison is the creator of the New Happy philosophy, a well-being expert, bestselling author, and speaker. Through her company, The New Happy, she inspires millions worldwide with award-winning tools and resources for cultivating daily happiness. Her book, New Happy, reveals that helping others is the key to true happiness. Stephanie shares insights on happiness, culture, and leadership and has been featured in Forbes, Oprah Daily, Harvard Business Review, and more.Connect with Stephanie:Stephanie’s Website: www.hello@thenewhappy.com Stephanie’s LinkedIn: https://www.linkedin.com/in/stephanieleighharrison/ Resources Mentioned:Stephanie’s Book, New Happy: Getting Happiness Right in a World That's Got It Wrong: https://www.amazon.com/New-Happy-Getting-Happiness-Right/dp/0593541383 The Only Thing:If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.It’s the best resource I know for growing your audiology practice.Get your copy for free at http://medpb.com/mastery

Mastering Tough Conversations: Actionable Tools for Practice Growth | Gene Hammett

Audiologists and practice owners often avoid tough conversations about underperformance or conflict, leading to unresolved issues and workplace tension. Addressing these challenges is key to improving team dynamics, retaining talent, and fostering practice growth. After a decade in corporate, Gene Hammett built a $7 million online business, only to lose it all when a deal went sour. From this setback, he discovered a passion for coaching CEOs to develop strong leaders and address limitations. In this episode, Gene joins Kevin to share actionable strategies to enhance leadership and navigate tough conversations for a thriving audiology practice.Gene Hammett is a bestselling author, keynote speaker, and executive coach who helps founders and CEOs develop strong leaders at every level. Over 1 million business leaders have used his advice to improve their leadership and grow their companies.In this episode, Kevin and Gene will discuss:(00:00) Introduction (00:46) Pivoting from Corporate Life to Entrepreneurship(01:51) Growing His Sports Tour Business from Zero to $7 Million(03:14) Rebuilding From Scratch After Losing Everything(05:35) His Journey to Becoming a Top Leadership Coach (10:50) Transforming Leadership Styles for Better Results(14:35) Why Mission-Driven Practices Attract and Retain Top Talent(16:08) The Power of Tough Conversations in Team Growth(23:08) How Leadership Styles Impact Tough Conversations(26:25) Mastering Difficult Conversations in Four Simple Phases(32:08) Gene’s Straightforward Guide to Leading with Impact(34:50) The Framework for Handling Tough Conversations(40:20) Why Every Hard Talk Needs a Follow-Up (43:52) Connecting with GeneGene Hammett is a bestselling author, keynote speaker, and executive coach who helps founders and CEOs develop strong leaders at every level. After studying the leadership of fast-growing businesses on the Inc. 5000 list, he discovered strategies that help companies grow. Gene is also the founder of the Growth Think Tank podcast, which is recognized as a top resource for leaders. His work has appeared in publications like Inc., Entrepreneur, and Success magazines. Over 1 million business leaders have used his advice to improve their leadership and grow their companies.Connect with Gene:Gene’s Website: https://genehammett.com/ Gene’s LinkedIn: https://www.linkedin.com/in/genehammett/ Resources Mentioned:Gene’s Book, How to Have Tough Conversations: The Framework for Great Leaders to Say What Needs to Be Said When the Pressure Is On: https://www.amazon.com/How-Have-Tough-Conversations-Framework-ebook/dp/B0D7WFLZL5 Start With Why by Simon Sinek: https://www.amazon.com/Start-Why-Simon-Sinek/dp/1591844517/ Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509 Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, et al: https://www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes/dp/B09BK342ZW/ The Only Thing:If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.It’s the best resource I know for growing your audiology practice.Get your copy for free at http://medpb.com/mastery

Guy Kawasaki: How Technology is Making Hearing Care Accessible for All

Many patients avoid hearing aids due to the stigma of aging, so audiologists must promote their acceptance and leverage technology to drive innovation and improve patient care. Guy Kawasaki lost his hearing to Meniere’s disease and underwent a cochlear implant, which transformed his experience. After facing challenges with accessibility and hearing tech integration in everyday life, he now advocates for greater inclusivity in hearing care. In this episode, Guy joins Kevin to share his journey with hearing loss and cochlear implants, offering insights on improving patient care through empathy and advocacy, as well as the future of audiology with emerging technologies.Guy Kawasaki is a renowned marketing specialist, author, venture capitalist, and speaker known for his influential roles at Apple, where he helped launch the Macintosh, and at Canva, where he serves as Chief Evangelist.In this episode, Kevin and Guy will discuss:(00:00) Introduction (00:48) His Journey with Meniere's Disease(02:52) Challenges with Hearing Accessibility in Public Spaces(06:54) Guy’s Experiences at Apple and Canva(10:20) The Mindset That Drives Personal and Practice Growth(15:38) Business Strategies for 2025(17:48) Why Great Leaders Hire Greater Talent(18:47) Empathy as the Key to Effective Marketing in Audiology(23:26) Emerging Trends Audiologists Need to Know(25:46) How AI Can Transform Hearing Experiences(27:50) Thriving in Audiology with the Right Mindset and SupportGuy Kawasaki is a renowned marketing specialist, author, venture capitalist, and speaker known for his influential roles at Apple, where he helped launch the Macintosh, and at Canva, where he serves as Chief Evangelist. Beyond his tech career, Guy has become a passionate advocate for hearing accessibility after experiencing hearing loss due to Meniere’s disease and receiving a cochlear implant. This journey has driven his mission to break down the stigma surrounding hearing aids and promote innovative solutions for hearing care and accessibility.Connect with Guy:Guy’s Website: https://guykawasaki.com/ Guy’s LinkedIn: linkedin.com/in/guykawasaki/ Resources Mentioned:Guy’s Book, Think Remarkable: 9 Paths to Transform Your Life and Make a Difference https://www.amazon.com/Think-Remarkable-Paths-Transform-Difference/dp/139424522X Grit: The Power of Passion and Perseverance by Angela Duckworth: https://www.amazon.com/Grit-Passion-Perseverance-Angela-Duckworth/dp/1501111108 The Only Thing:If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.It’s the best resource I know for growing your audiology practice.Get your copy for free at http://medpb.com/mastery

Protect Your Practice: The Ultimate Guide to HIPAA-Compliant Marketing for Audiologists | James Corr

Audiologists often use web tracking technologies in healthcare marketing, which can compromise patient privacy and lead to unintentional HIPAA violations if not properly managed. These mistakes can result in substantial fines and damage to a practice's reputation. After a decade in analytics consulting, James Corr noticed that his clients had growing concerns about online tracking and privacy. This led him to FreshPaint, where he helps healthcare organizations protect patient privacy. In this episode, James and Kevin discuss the importance of HIPAA compliance, common misconceptions among healthcare practices, and the risks of non-compliance.James Corr is a data privacy expert and the Head of Compliance and Privacy at FreshPaint. At FreshPaint, he helps healthcare organizations navigate compliance challenges while using web tracking and analytics tools.In this episode, Kevin and James will discuss:(00:00) Introduction(00:35) From Consulting to Data Protection at FreshPaint(01:59) Why HIPAA Compliance Matters for Practices of All Sizes(05:14) Protecting Patient Privacy in a Data-Driven World(07:42) How FreshPaint Ensures Data Protection in Digital Marketing(08:57) Web Tracking Risks in Healthcare Marketing(12:09) Safeguarding Your Practice Against 'Ambulance Chasers'(17:11) HIPAA’s Four Tiers of Violations and Their Impact(20:18) Addressing Privacy Concerns with Facts, Not Fear(22:14) Why You Need Specialized Attorneys for HIPAA Compliance(28:47) Connecting with JamesJames Corr is a data privacy expert and the Head of Compliance and Privacy at FreshPaint. With years of experience in analytics consulting, he shifted his focus to data protection and HIPAA compliance, driven by the increasing need to safeguard patient privacy in digital marketing. At FreshPaint, James helps healthcare organizations navigate compliance challenges while using web tracking and analytics tools. He is passionate about helping practices achieve their marketing goals without compromising patient trust or privacy.Connect with James:James’s LinkedIn: https://www.linkedin.com/in/jamescorr1/ James’s Email: james.corr@freshpaint.io Resources Mentioned:FreshPaint Website: www.freshpaint.io The Only Thing:If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.It’s the best resource I know for growing your audiology practice.Get your copy for free at http://medpb.com/mastery

Proven Strategies for Building an Audiology Team That Excels in Patient Care | Liz Wiseman

Leaders, including those in audiology, often overburden or underutilize their teams. This can lead to burnout, poor performance, and stagnation. Liz Wiseman, who became a leader at just 24 in a rapidly growing company, faced leadership challenges early in her career. Through observation and analysis, she discovered that the most effective leaders amplify their team’s potential instead of stifling it. She calls this concept ‘Multiplier Leadership’. In this episode, Liz joins Kevin to explore the power of ‘Multiplier Leadership’, how leaders can unlock their team’s potential, and practical strategies for achieving success in audiology practices.Liz Wiseman is a leadership researcher, executive advisor, bestselling author, and speaker known for her work on organizational leadership and talent development. She is the CEO of the Wiseman Group, a leadership development firm.In this episode, Kevin and Liz will discuss:(00:00) Introduction(01:06) From Rookie to Leadership Expert(03:51) ‘Multiplier’ vs ‘Diminisher’: How Leadership Styles Impact Teams(05:18) Five Leadership Strategies Every Practice Needs(11:19) Why Burnout Is About Impact, Not Workload(14:49) What to Do When Your Boss Doesn’t See Your Value(21:15) Creating a ‘User’s Guide’ to Improve Teamwork(23:27) Uncovering Team Talents to Elevate Your Audiology Practice(29:54) Accountability as the Key to Better Patient Care(33:49) How Leaders Can Inspire Teams Without Adding Stress(37:52) Empowering Your Team as a Practice Owner(40:25) Connecting with LizLiz Wiseman is a leadership researcher, executive advisor, bestselling author, and speaker known for her work on organizational leadership and talent development. She is the CEO of the Wiseman Group, a leadership development firm, and has worked with top global companies across various industries. Liz is the author of bestselling books including Multipliers, Rookie Smarts, and Impact Players. Her insights have been featured in publications like the Harvard Business Review, and she frequently lectures at BYU and Stanford University.Connect with Liz:Liz’s Website: https://thewisemangroup.com/ Liz’s LinkedIn: https://www.linkedin.com/in/lizwiseman/ Resources Mentioned:Liz’s Book, Multipliers: How the Best Leaders Make Everyone Smarter: https://www.amazon.com/Multipliers-Best-Leaders-Everyone-Smarter/dp/0061964395 Liz’s Book, Rookie Smarts: Why Learning Beats Knowing in the New Game of Work: https://www.amazon.com/Rookie-Smarts-Learning-Beats-Knowing/dp/006232263X The Five Dysfunctions of a Team: A Leadership Fable by Patrick M. Lencioni:https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756 The Only Thing:If you’re an audiologist and want to grow your practice – we’ve got a FREE, expert guide to help you achieve your goals. It’s called The Only Thing. This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue.It’s the best resource I know for growing your audiology practice.Get your copy for free at http://medpb.com/mastery