When we read about amazing hospitality stories in restaurants, it can (and should) inspire us to pursue hospitality in our our coffee shops. Trouble comes though, when in our pursuit of the next level hospitality experience we can easily start to generate an unhealthy fascination with singular experiences at the expense of celebrating and maintaining good and normal, maybe even "unremarkable" moments of hospitality that make up much of our day. In addition to this, there is a push for cafe owners to build their spaces according to the market vs their environment and context. There is wisdom in some of this for sure, but often, like fixating on luxury examples of hospitality, it can rob us of the joys one gets being rooted in place and in regular relationships.
Today we will be exploring what I am calling unremarkable hospitality and cafe terroir (a taste of place) and why in an ever connected industry, focusing on our place, people, and the consistency of our care, can itself be remarkable.
Links to related episodes:
Want to run an amazing coffee shop?
Hire Keys to the Shop Consulting to work with you 1:1 to transform your coffee shop operations, quality, and people.
Custom consulting for your unique business.
Schedule a free discovery call now!
https://calendly.com/chrisdeferio/30min
Thank you to our amazing sponsors!
Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee
The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com
Two Tips on Hiring an Outside Manager
393 : The Tyranny of Taste w/ Kosta Kallivrousis
Community as Avoidance
392 : Cafe Management and the Importance of Team w/ Justin Duenne of Quills Coffee
391 : Founder Friday! w/ Megan Wilson of Spuds Coffee in Ft. Lauderdale, Florida
RoR #18 : Expert Tips on Avoiding Tipping w/ Rob Hoos
Values At The Heart of KTTS
390 : 7 Ways to be Consciously Competitive
Leaner Teams, Better Results
389: How to Approach Modern Coffee Processing w/ Christopher Feran
Making Yourself More Valuable
388 : Coffee Shop Insurance and Risk Mitigation w/ Brennan Pothetes of Butter Insurance
Handling Staff Complaints
387: Innovation and Building a Better Coffee Business w/ Miranda Caldwell
Focus on These Areas in the New Year
386 : A Look Back at the Lessons of 2022
385: Founder Friday! w/ Arick Davis and Sarah Layman of Last Mile Cafe, Grand Rapids, MI
Avoiding Toxic Loyalty
384: How to Set Up a Successful Coffee Cart w/ Sarah Naylor of Daybreak Coffee Cart
Authenticity and Performance
Create your
podcast in
minutes
It is Free
50 Tastes Of Gray
Walk-In Talk Podcast
Gastropod
Just So Stories
The Count of Monte Cristo
The Recipe with Kenji and Deb
Solicited Advice with Alison Roman