The Art of Establishing L&D Foundations with Hillary Miller

In this episode on the Talent Development Think Tank Podcast, Hillary Miller, CLO at Penn State Health, shares her journey from teaching to healthcare, culminating in her role as a transformative leader in learning and development.

You will hear:

• The critical importance of psychological safetyin fostering a fearless organization
• The significance of mutual purpose and the ways leaders can maintain an environment of trust and open communication.
• The strategic steps she took during her listening tour to understand the learning needs within her organization
• Challenges of aligning talent development with the overarching goals of an institution
• How self-leadership is being placed at the heart of Penn State Health's approach, ensuring that foundational human skills such as emotional regulation and crucial conversations are cornerstones for every employee.

Hillary Miller is the Chief Learning Officer for Penn State Health. She has more than 15 years of learning leadership experience, most recently serving as director for education and quality assurance at Parallon, a wholly owned subsidiary of HCA Healthcare. Her areas of expertise include public education as well as for-profit and not-for-profit healthcare companies, in both the clinical and revenue cycle settings. She began her career as a special education teacher with a focus on multi-handicap, learning disabilities and reading intervention.

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