Strikedeck Radio: Customer Success Live
Technology
Episode 109, Sandra Cashe, Setting Up for a CS Platform
Ep 108, Jennie Li, Planning for Digital Customer Success
Ep 107, Tao Stadler, Scoring Utilization
Ep 106, Irene Lefton, Customer Success from the Customer's Perspective
Ep 105, Bob London, How to Tear Down the Wall Between Customers and Vendors
Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success
Ep 103, Bill Cushard, The Business Model of Customer Success
Ep 102, Gary Rubinstein, Account Planning
Ep 101, Emily Garza, Building Cross-Functional Relationships
Ep 100, Shreesha Ramdas and Sanjay Poonen, Executive Alignment to Achieve Customer Centricity
We are thrilled to announce that Strikedeck Radio is turning 100!
Strikedeck Radio is Turning 100!!
Ep 99, Book: The 7 Pillars of Customer Success, Wayne McCulloch
Ep 98, Donna Weber, Onboarding Matters
Ep 97, Sherrod Patching, TAMs vs CSMs
Ep 96, Heather Matthews, Communication & Service in Customer Success
Ep 95, Jim Kalbach, The Jobs to be Done Playbook
Ep 94, Max Klimmek, Building & Scaling a Global CS Team
Ep 93, Andrew Rowlands, Developing CS in a Non-SaaS Environment
Ep 92, Meredith Blanchar, Focusing on Value in 2021
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