As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
316 — Sharpening your skills
315 — Bad English is not a problem
314 — Working with SMEs
313 — How can we learn at speed to drive performance?
312 — Book Club: The Expectation Effect
311 — The XR Zone: Extended Realities (XR) for learning
310 — Questions, questions, questions
309 — Your questions answered
308 — L&D hacks (we wish we knew years ago)
307 — Is your learning culture keeping pace with rapid digitalization?
306 — Has it worked?: Measuring impact
305 — Reimagining how we work
304 — The seductive allure of neuroscientific podchat
303 — Psycho-metrics, Qu'est-ce que c'est?
302 — What’s the story with stories?
301 — Managers Matter: Feeling the squeeze
300 — Celebrating live from London!
299 — How can we embed learning in our workplaces?
298 — How can L&D promote an anti-racist workplace?
297 — Can gamification level up our learning?
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