55: Leaders With Heart Hold Space to Truly Connect With Their People

In this episode, Heather speaks with Claude Silver, Chief Heart Officer at Vayner Media, about her leadership style, the unique ways she engages with her team, how her “real” way of leading grows those around her and much more. She is someone you’d want to sit and talk with for a lifetime. Don’t miss this. 

Key Takeaways:

*Everything is about relationships and connection

* Introduce 10 random employees to new employees so they get a sense of who you are

*We all have brokenness. While it’s not good to live in that space all the time, it’s important to show different sides of you to your people to build deep trust

*Be accountable for how you show up to your people

*In the moment when we show our humanity, the beauty and richness is there

*Have the tough conversations; look yourself in the mirror too

*Connection is the end all-and creates trusts and anything is possible with trust

*Listen, Listen, Listen

*Be radically transparent