Listening as the key to communicating, with Dr. Mark Goulston

Amy Alkon's HumanLab -- The Science Between Us, a weekly show with the luminaries of behavioral science. My guest is psychiatrist and business coach Dr. Mark Goulston, author of "Just Listen," which is not only about listening but about how to get through to absolutely anyone. On this show, he explains why listening is the key to persuading and where we fail as listeners, and he lays out concrete advice on the things we need to do to be better listeners and persuaders. Join me and all my fascinating guests every Sun from 7-7:30 pm PT and 10-10:30 pm ET, here at blogtalkradio.com/amyalkon or subscribe on iTunes or Stitcher. Please support the show by buying my science-based, funny book, "Good Manners for Nice People Who Sometimes Say F*ck."