Soft Skills for Leaders with Lisa Evans
Business:Entrepreneurship
Expert and authority may seem similar, but as I discovered when chatting with Petra Zink, there is a key difference.
Petra is an author and founder of impaCCCt and The 360 Talent Co. She speaks about how experts and authorities help business owners with their problems.
The key difference between them is the level of trust they gain from clients. Experts know how to solve problems while an authority strives to generate deeper connections and commonalities through story-telling and analogies.
Time Stamps:
Connect With Lisa Evans
speakingsavvy.com.au
Connect with me on Facebook and Instagram
Connect with me on LinkedIn
Connect With Petra Zink
www.impaccct.com
https://the360talent.co/
Connect with Petra on LinkedIn and Instagram
Grab a copy of Petra’s book, Trusted Authority: From Technical Expert to Trusted Authority: Go from Unknown to Known here.
Listen to Petra’s podcast, Your Brand. Your Future. Here
For full show notes visit: Businesschatpodcast.com.au
029: The Productive Leader with Sally Foley-Lewis
028: Accountability For Success With Darren Finkelstein
027: Bonus Episode - Understand Self, Understand Others With Ian Crawford
026: Humour In The Workplace With Kate Burr
025: The Ideal Facilitation Space with Leanne Hughes
024: Bonus Episode - Storytelling with Lisa Evans
023: Flourishing Introverts With Joanna Rawbone
022: Get Found On Google With Karen Dauncey
021: Productivity Hacks And Apps With Ming Johanson
020: Human Centred Customer Service with Chris Smoje
019: Being a Resilient Leader in Times of Uncertainty with Mike House
018: Connecting With Strategy With Leanne Isaacson
017: How To Connect With Anyone Anywhere With Kerrie Phipps
016: Connecting Profit With Purpose With Phil Preston
015: Customer Service Design With Graham Harvey
014: SEO Copywriting For Your Business With Liz Green
013: Business Numbers Made Simple With Michelle Maynard
012: A Life Of Service With Dave Greenberg
011: Marketing the Gentle Way with Sarah Santacroce
010: The Learning Organisation with Glenn Capelli
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