This week’s guest is April Bell. Ron and April discussed how Jack Henry uses continuous improvement, specifically Toyota Kata. They also explored quantifying waste in an office setting, and the intersection of tools and scientific thinking. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?Have you used kata in an office setting?
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