All jobs, especially those held by frontline workers, should have dignity and the ability to turn into great careers, says change management expert Adriann Negreros. From shift flexibility to ending work on time, he outlines what he calls the "handbook of humanity" — people-centered ideas for change, rooted in empathy — that, when implemented, can redefine the nature of frontline work. After the talk, Modupe shares how she avoids being a jerk — and gives advice on how to give yourself and others grace on and off the job.
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The power of purpose in business | Ashley M. Grice
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How great leaders innovate -- responsibly | Ken Chenault
The Not-So-Great Resignation | WorkLife with Adam Grant
My secret to creating real magic | Christina Tosi
You deserve the right to repair your stuff | Gay Gordon-Byrne
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