All jobs, especially those held by frontline workers, should have dignity and the ability to turn into great careers, says change management expert Adriann Negreros. From shift flexibility to ending work on time, he outlines what he calls the "handbook of humanity" — people-centered ideas for change, rooted in empathy — that, when implemented, can redefine the nature of frontline work. After the talk, Modupe shares how she avoids being a jerk — and gives advice on how to give yourself and others grace on and off the job.
Where do your online returns go? | Aparna Mehta
The big myth of government deficits | Stephanie Kelton
Indra Nooyi wants us to reimagine the return to work (part 1)
How to Disagree Productively and Find Common Ground | Julia Dhar
How boredom can lead to your most brilliant ideas | Manoush Zamorodi
How craving attention makes you less creative | Joseph Gordon-Levitt
The cure for burnout (hint: it isn't self care) | Emily & Amelia Nagosaki
Am I Normal? with Mona Chalabi
How to let go of being a "good" person | Dolly Chugh
Why gender-based marketing is bad for business | Gaby Barrios
Has Apple Peaked? Plus, Celebrities Changing Hollywood
The case for coops | Anu Puusa
Dignity isn't a privilege, it's a worker's right | Abigail Disney
How to come out at work, about anything | Micah Eames
Why you should get paid for your data | Jennifer Zhu Scott
Bonus: Financial Inclusion and Limits of a Cashless System | Ajay Banga
The Brain Boosting Benefits of Exercise | Wendy Suzuki
Encore: Train Yourself to Shine under Stress | Russell Wilson
Encore: How to Build (And Rebuild) Trust | Frances Frei
When Your Job Makes You a Target of Online Hate | Dylan Marron
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