All jobs, especially those held by frontline workers, should have dignity and the ability to turn into great careers, says change management expert Adriann Negreros. From shift flexibility to ending work on time, he outlines what he calls the "handbook of humanity" — people-centered ideas for change, rooted in empathy — that, when implemented, can redefine the nature of frontline work. After the talk, Modupe shares how she avoids being a jerk — and gives advice on how to give yourself and others grace on and off the job.
The Rise of the Ghost Economy | Mary L. Gray
The dirty secret of capitalism | Nick Hanauer
4 myths about doing business in Africa | Nomava Zanazo
The TED Interview: What it really takes to make change | Jacqueline Novogratz
The TED Interview: How to turn grit into a lifelong habit | Angela Duckworth
Healthier relationships...at work Pt. 2 | Katie Hood
Zigzag | 6. The Timeline
Healthier relationships...at work Pt. 1 | Katie Hood
The case for reverse mentorship | Patrice Gordon
Zigzag | 5. The Paths
To end poverty, cultivate innovation | Efosa Ojomo
How to futureproof your job | Kevin Roose
Zigzag | Step 4: The Match
Respect the video game | William Collis
The anti-ceo playbook | Hamdi Ulukaya
Zigzag | Step 3: The Weird Ideas
What racism costs everyone | Heather C. McGhee
Treat employees like adults | Patty McCord
Zigzag | Step 2: The Vision
How AI can help us be more human | Kai-Fu Lee
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