Today’s guest is Anuj Maniar, a principal at Deloitte specializing in financial services. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss the dynamics of balancing customer expectations in channel strategy for financial institutions. Later, they discuss emerging AI use cases throughout the multichannel space, including after-call work in customer service. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
A Success Story of AI in Lending - with Jackson Hull of OakNorth
The Future of AI in Market Surveillance - with Arcangelo Grisi of HSBC
[AI is Here] Leveraging Knowledge Graphs in Life Sciences - with Krishna Bulusu of AstraZeneca
The AI Adoption Journey for AI in Service Operations - with Chris MacDonald of PTC
How Data is "Waking Up" to Impact Banking Compliance - with Kai Schrimpf of UBS
AI in Law, Current and Future Applications - with Neil Sahota of UC Irvine
AI in Insurance - Addressing Compliance Considerations - with Pardeep Bassi of WTW
[AI is Here] Lessons of Successful AI Adoption - with Marshall Choy of SambaNova Systems
The Value of Exploration for Enterprise AI Success - with Aakash Indurkhya of Virtualitics
Large Language Models in the Enterprise - with Mark Russinovich, CTO of Microsoft Azure
The Value of Communications Intelligence for FinServ Compliance - with Brandon Carl of Smarsh
Preventing Payment Fraud with Data - with Richard Schak of Datavisor
Achieving AI ROI Through Data Quality and Diversity - with Christian Rozsenich of Clickworker
[AI is Here] - AI Impact in the Supply Chain - with Caroline Gorski of Rolls-Royce
The Applications of AI and Computer Vision in Oil and Gas - with Andrey Konchenko of DroneDeploy
Developing an Enterprise Data Strategy the Right Way - with Dora Boussias of Stryker
[AI is Here] AI in Defense, Use-Cases and Adoption - DIU AI Leader Jared Dunnmon
Leveling Up Software Tools with AI Capabilities - with Matt Berseth of NLP Logix
[AI Strategy] Five Elements of an Enterprise AI Strategy - with Richard Benjamins of Telefónica
[AI Strategy] Strategy Determines What You Don't Do - with Adam Bonnifield of Konux
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