Consumer Focus with Martin Newman
Business
Martin is joined by Andy Miles, a leading retail e-commerce expert whose career has included working for some of the biggest brands in the UK such as Tescos, Boots and more recently the Arcadia Group. Andy shares his insights on the technological trends that are empowering consumers with their e-commerce experience. With the customer being king, Andy identifies ways that retailers can build a true omnichannel journey and how to ensure that brands get the basics right when it comes to digital.
How do businesses truly become socially responsible?
Autonomous vehicles will change the last mile experience forever
Creating a brand with people, purpose, performance and product at its core
Sustainability - Plan A to B
How can consumers and brands be more sustainable with clothing?
How shops and consumers can reduce plastic waste
Could Brexit be a good thing for British business?
How could cosmetic brands engage better with minority customers?
How can charities help the community and deliver great customer service?
Multi-sensory packaging for visually impaired customers
How can airports make Middle Eastern customers feel more welcome?
How can stores make customers with hearing impairments feel more welcome?
Giving sweet-toothed customers a sensory chocolate-buying experience
What could stores do to make Jewish customers feel more welcome?
How can brands engage better with customers with ‘invisible’ disabilities?
Is online behaviour evolving?
What can store assistants teach us about our customers?
Can you ever really understand your customers?
What does AI mean for today’s customers?
What does Brexit mean for business?
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
HCI Leadership Revolution
The Ramsey Show
Planet Money