Pluralsight is built on continuous discovery and continuous delivery, which means they are constantly building and shipping code, while constantly digging in to how customers feel about their product. We talked to James Aylward about the framework that keeps his team moving while creating products that are all about the customer.
Episode Highlights
[1:45] James talks about how Pluralsight thinks about continuously delivering and discovering
[4:10] Culture and values at Pluralsight
[5:57] The directed discovery process
[13:05] Who you should have on your team to bring the most value to your products
[17:15] How a culture of learning promotes research
[19:10] Different teams will work together in different ways
About our Guest
James Aylward is GM and Chief Product Officer at PerkSpot (at the time of our interview, James was SVP and Head of Data Product at Pluralsight). He’s passionate about identifying customer needs and rapidly designing and developing products that offer solutions. He has 10 years of experience managing products and nearly 20 years of experience in the field.
#108- Perfecting the UX of UX testing with Nicholas Aramouni of Userlytics
#107 - Making Research Ops Visible with Benson Low of REA Group
#106 - Navigating gender, religion, and politics in UX research – with Zoë Glas
#105 - Tacos and Tide Pods: Big plans, a product relaunch, and healthy organizational tension
#104 - User Research Incentives with Nick Baum of Tremendous
#103 - Ethical Design and Respectful UX Research with Kat Zhou of Epidemic Sound
#102 - Tacos and Tide Pods: Authenticity, Exciting Milestones, and LinkedIn
#101 - Onboarding UX: How to Research and Design a Great First Impression with Pulkit Agrawal of Chameleon
#100 - UXR Productivity Hacks with Michele Ronsen of Curiosity Tank
#99 - Leading UX Research for Healthcare Apps with Wendy Johansson of MiSalud Health
#98 - Customer-Centricity in Practice with Ferdinand Goetzen of Reveall
#97 - Tacos and Tide Pods: House Cats, Research Repositories, and the Economy
#96 - Your UX Career Is a Product with Sarah Doody
#95 - UX Writing and Content Design with Yuval Keshtcher of UX Writing Hub
#94 - Tacos and Tide Pods: A New Series from Awkward Silences
#93 - Digital Ethnography and Real-World Context in UXR with Megan McLean of Spotify
#92 - What Librarians Can Teach UXRs about Insights Repositories with Nada Alnakeeb of DoorDash and Joanna Perez of Netflix
#91 - Design Psychology with Thomas Watkins of 3Leaf
#90 - The State of User Research 2022 with Roberta Dombrowski
#89 - UX Agencies: Setting Clients Up for Success with Karen VanHouten
Create your
podcast in
minutes
It is Free
Insight Story: Tech Trends Unpacked
Zero-Shot
Fast Forward by Tomorrow Unlocked: Tech past, tech future
The Unbelivable Truth - Series 1 - 26 including specials and pilot
Acquired