Listen to the full episode here
Negotiation is a crucial skill in both business and life, but unfortunately many people do it poorly. In this episode, Brian interviews former FBI lead international kidnapping negotiator Chris Voss about the negotiation tools he has used to save lives and learns how these tools can be used in business to save deals! Based on emotional intelligence and human nature, these specific skills transcend culture, build trust and uncover the other side’s value system. If you want to nail negotiation, this podcast is a must!
Inspirational quotes from today’s podcast:
“Learning is the only sustainable competitive advantage for anybody.” — Chris Voss
“The person who wants to meet you in the middle is usually a poor judge of distance.” — Anonymous
“You can never stop learning about understanding people.” — Chris Voss
“If you get out of argument-based negotiations, your success sneaks up on you.” — Chris Voss
“You don’t have to be combative to be a great negotiator.” — Chris Voss
“You’ve got to keep the other side’s guard down.” — Chris Voss
“You need the other side to hear themselves out loud.” — Chris Voss
“Curiosity is a positive frame of mind.” — Chris Voss
“There’s a difference between being likeable and needing to be liked.” — Chris Voss
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S2E140 How I Sell
S2E139 How to Build Trust with David Horsager
S2E138 What I Learned from Lou Holtz
S2E137 Hard Work Made Easy
S2E136 Competitive Excellence with Hugh McCutcheon
S2E135 Detox Your Attitude
S2E134 Why Simple Wins with Lisa Bodell
S2E133 The Importance of Struggle
S2E132 How to Say No and Smile
S2E131 Bigger and Bolder Than Ever - My Predictions for the Market
S2E130 Building an Unbreakable Brand with Kevin Keenan
S2E129 The One Truth with Jon Gordon
S2E128 The Most Attractive Trait in Business
S2E127 The Ultimate Business Fuel with Amanda Gore
S2E126 The 5 Crucial Abilities for Success in Business
S2E125 How to Live the Good Life with Dr. Robert Waldinger
S2E124 How to be Heard, a Conversation with Julian Treasure
S2E123 Getting Your Business in Order
S2E122 It's Time for a 180
S2E121 Our Complex Relationship with Money - an Interview with Rachael Yeaman
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