In a world where customer experience is paramount, organizations constantly seek ways to stay ahead of the curve. Businesses are reshaping customer interactions through digital transformation powered by data strategy and an ethical approach to AI implementation. So how are organizations revolutionizing customer experiences and elevating their brand image by leveraging data and AI?
Guest: Siddhartha Chatterjee, Vice President | Global Chief Data Officer (CDO), Club Med
Guest Bio: https://www.ciotalknetwork.com/contributor/siddhartha-chatterjee/
More on this Episode: https://www.ciotalknetwork.com/elevating-customer-experiences-through-data-and-ai-innovation/
More on AI: https://www.ciotalknetwork.com/topics/ai/
More on Big Data: https://www.ciotalknetwork.com/topics/big-data/
More on Innovation: https://www.ciotalknetwork.com/topics/innovation/
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Steps to Maximizing the AI Opportunity
Data Security for the Digital Business
Should we 'manage' people?
Leading in the Continuous Next
Boosting Organizational Performance through Experience Management
Building Your Digital Business Technology Platform
The RPA Adoption Journey
Accelerating Incident Detection and Response
Using Emerging Technologies for Banking Innovation
Technology, Candle, and the Light Bulb
Steps to Future-proofing Data and Analytics Environments
The Hard ROI of Customer Experience
From Selling to Solving
The Industry 4.0 Journey Thus Far
The CIO as a Venture Capitalist
Winning Strategies For Exceeding Customer Expectations
Future - Focused Leadership
Building Non-Positional Leaders
Controlling Cloud Security Through Continuous Visibility
Transforming Employee Experience
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