Loyalty and labour in the brutal business of beauty

Mecca is a billion-dollar Australian cosmetics empire with legions of devoted fans, thanks to a genius loyalty scheme. Its founder Jo Horgan, one of the country’s most celebrated entrepreneurs, has a message of female empowerment. But Mecca’s also had to deal with women - customers and staff - questioning what the business is really all about.

This episode of The Front is presented and produced by Kristen Amiet and edited by Lia Tsamoglou. Our regular host is Claire Harvey and our team includes Tiffany Dimmack, Joshua Burton and Jasper Leak, who also composed our music.

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