If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Research is Boring and No One Reads It, we knew we had to chat with her.
Caitria has made sure research is heard, absorbed, and utilized in companies like Airbnb and Facebook before moving on to her current role as a Staff UX Researcher at Google. She shared tips on how to make research reports fun, storing insights so they’re used more often, and how she makes the whole process easier for herself and her team.
#86 - Research is Everyone’s Job: The Democratization of Research with Jonathan Widawski, CEO of Maze
#85 - So Meta: Doing User Research at UXR Company with Roberta Dombrowski of User Interviews
#84 - B2B Recruiting with Matthew Morrison of Braze
#83 - Being Black in UX Research with Dr. Lisanne Norman of Gusto
#82 - Games User Research — with Steve Bromley
#81 - Establishing Sustainable Research Practices with Gregg Bernstein of Condé Nast
#80 - UX Research and Arab Cultures – with Norah Abokhodair of Microsoft
#79 - Participatory Research – with Alexis McNutt Unis of Better
#78 - Accessible UXR: Recruiting and Researching Participants with Disabilities – with Samuel Proulx of Fable
#77 - Breaking Into User Research – with Eniola Abioye
#76 - UXRs Need to Care About the Business, Too – with Zack Naylor of Aurelius
#75 - Debunking UX Research Myths with Zach Schendel of DoorDash
#74 - Building a Product Vision with Rajesh Nerlikar of Prodify
#73 - Getting Stakeholder Buy-In at a Large Organization with Meg Pullis Roebling of BNY Mellon
#72 - How to Ask Great UX Research Questions with Amy Chess of Amazon
#71 - Running a Blended Research Team with Dave Chen of Flipp
#70 - Radical Listening and Practical Empathy with Babz J.R. Hall
#69 - Thinking Styles and "Average" Users with Indi Young
#68 - Actionable Generative Research with Lucy Denton of Dovetail
#67 - Growing a UX Research Startup with Basel Fakhoury of User Interviews and Benjamin Humphrey of Dovetail
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