If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Research is Boring and No One Reads It, we knew we had to chat with her.
Caitria has made sure research is heard, absorbed, and utilized in companies like Airbnb and Facebook before moving on to her current role as a Staff UX Researcher at Google. She shared tips on how to make research reports fun, storing insights so they’re used more often, and how she makes the whole process easier for herself and her team.
#66 - Agile Research Ops with Joey Encarnacion of Slack
#65 - The Best of Awkward Silences (So Far)
#64 - Civic Tech with Cyd Harrell
#63 - Information Architecture in UX with Page Laubheimer of NN/g
#62 - The State of User Research with Katryna Balboni
#61 - The Role of Research in CX Transformation with Kim Salazar of Nielsen Norman Group
#60 - Discovery Research and Interview Skills with Maria Rosala of Nielsen Norman Group
#59 - Ethical Hacking, Information Security, and UX with Ted Harrington of ISE
#58 - The Lone UXR: Being a UX Research Team of One with Izzy Nichols
#57 - Research Amid Sudden Change: Working on Google Classroom During COVID with Amanda Rosenburg
#56 - 2020, UXR Year In Review
#55 - So You Want to Be In Research Ops? How Roy Olende of Zapier Made The Switch
#54 - End-to-End Experience Teams with Danielle Smith of Express Scripts
#53 - Everything in Context: Anthropology and User Research with Vanessa Whatley
#52 - The Missing Ingredient: How Storytelling Makes User Research More Impactful with Harrison Wheeler of LinkedIn
#51 - Uncharted Territory: AI & User Research with Hana Nagel
#50 - To Manage or Not to Manage? UX Research Careers with Amber Davis, UXR Director at Audible
#49 - The Magic of Diary Studies with Tony Turner
#48 - Rising to the Moment: UXR, Diversity, & Inclusion with Randy Duke
#47 - Up and to the Right: How Research Improves Conversion Rates with Jon MacDonald of The Good 📈
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