Pretty much all of us got into this "trading creativity for $$$" thing because we absolutely love what we do. It's easy to forget that there's more to the game than just passion + being good at your craft.
The whole "client communication" thing usually isn't the most thrilling part of your day. It's like, we get so caught up in the excitement of creating and learning new things in our field that we kind of let the whole talking-to-clients thing slide.
It's not because we want to be bad at it, and it's not because we're terrible people... But because we're just not wired that way, especially if your background is anything like mine.
Before freelancing, here was my entire job history:
Corporate world? Never heard of her.
Team meetings and office politics? Nope.
So when it comes to wearing the "professional communicator hat", it's something I had to learn the hard way.
I had no clear boundaries, no set times for chats, no structure. It was chaos.
Messages got lost, things got forgotten, and before I knew it, I was that flaky freelancer nobody wanted to deal with.
If that's anything like you, it becomes a stressful, awful mess FAST....not just for you but for your clients too.
Think about it from their side. They've just dropped thousands of dollars on hiring you, pumped to see what you'll create together.
But if they're left in the dark, not knowing when they'll hear from you or what's happening, that excitement turns to anxiety, then frustration, and maybe even anger. No one wants to work in that kind of vibe.
Bottom line... If you want to keep doing what you love (and get paid for it without losing your mind), you've got to get a handle on the whole communication thing.
To help with this, I've got 6 rules for client communication for you to follow. Think of this as the bare minimum any good freelancer should be doing.
It's about setting clear rules for when and how you'll talk to your clients, making sure everyone's on the same page, and keeping things running smoothly.
It's about making your clients feel taken care of and avoiding that whole excitement > anxiety > anger cycle that can lead to horrible projects (and no referrals).
Check out the episode, and IMPLEMENT ASAP.
In this episode you’ll discover:
For full show notes, visit https://6figurecreative.com/294
#293: The 5-Step Blueprint for Perfect Client Onboarding | The Infinite Clients Series
#292: The Rock-Solid 8 Part Client Agreement For Starting Every Project Off Right | The Infinite Clients Series
#291: How To Create A Viral Freelancing Business That Gives You "Infinite" Clients | The Infinite Clients Series
#290: Here Are 11 Big (And Small) Projects You Can Take On In 2024 To Bring In Big Money
#289: How To Create A 2024 Plan For Your Business (That You'll ACTUALLY Use)
#288: He Turned His 6 Figure Freelance Design Business Into A 7 Figure Agency | With Michael Janda
#287: The Follow Up Process That Helped Me Double My Freelance Business | The Sales Series
#286: The SUPER Simple 4 Part Process For Sales Calls | The Sales Series
#285: The Entire Freelance Sales Process From Beginning To End | The Sales Series
#284: Stuck With Low $$$ Projects? Here's How To Level Up To $50,000 Projects | With Ryan Koral (Replay)
#283: The 3 Strategies For Staying Top-of-Mind & Getting More Gigs | The Lead Nurture Series
#282: Mapping Out The 7 Essential Stages Of The Complete Client Journey | The Lead Nurture Series
#281: The 4 Building Blocks of Turning Strangers Into Clients | The Lead Nurture Series
#280: Hackers Spent $3k Of My Money Promoting Elderly Women's Bras, And Here's What I Learned | Cyber Security Basics
#279: Mastering The Art Of Self-Promotion | The Lead Generation Series
#278: The 4 Types of Lead Magnets That Actually Work | The Lead Generation Series
#277: The Secret to Consistent Clients | The Lead Generation Series
#276: Shifting Your Clients From One-Time Projects To Monthly Recurring Subscriptions | With Annemie Tonken
#275: Time Management For Freelancers | Back To Basics
#274: Dare To Suck | Why You Make More Money When You're Bad At Things
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