444: Season Intro
443: Bourbon Summit
442: Terrible Customer Communication
441: James Dodkins, Rockstar CX
440: When Employees Want to Keep Working at Home
439: Clare Muscutt, Empowering Women in CX
438: Stay Focused
437: John Garrett, What's Your And?
436: Supporting Your Retail Employees in an Angry World
435: Eric Prugh, Self Service Customer Experience
434: CX in Stay-At-Home Scenarios (AR/AI)
433: Neal Schaffer, The Age of Influence
432: Cross-functional Leadership for CX Success
431: Alain Hunkins, Cracking the Leadership Code
430: Are Consumer Behavior Patterns Permanently Changed Because of COVID?
429: Stephanie Thum, Inclusive CX
428: Are COVID Surcharges Good or Bad CX?
427: Michel Falcon, Post-Pandemic Restaurant Experience
426: The New Normal for B2B
425: Donna Cutting, Rolling Out the Red Carpet for Customers
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