What do you do when you lose your biggest client? That was my Spotify search query for podcast episodes on this topic in the summer of 2023. It came up empty—there was not a single podcast episode on this topic. Of course not. Who wants to admit out loud and in their archives that they've lost their biggest client? In the past, I probably wouldn't have fessed up to this either. Except for the fact that now it's what I wish I could see, read, and hear. Today’s compilation episode is here to fix that!
If you've been reading Rolling in D🤦🏻♀️h, you know that the origin story for my new-ish paid Substack was losing my biggest, most beloved corporate client in the summer of 2023. Getting The News shook me up so much because not only was it one of my longest-running favorite licensing clients, but it also represented at least six figures of income for the next six months being instantly wiped off the table.
Now, at least, we will all have something to turn to (and return to). My goal is not to provide advice but rather to offer some comfort through the voices of some of my dearest friends and favorite Heart-Based Business owners who are speaking from experience about how they've handled situations just like this.
Maybe you don't need this episode right now, but if something does happen in the future (even if we hope not), you'll remember that you can come back and listen on a proverbial rainy day.
Please share with any fellow business owner friends who might be going through a tough time, and enormous thanks to the wonderful group of friends and former podcast guests who shared their stories for this two-part episode!
📝 Check out full show notes and share with friends: https://itsfreetime.com/episodes/264
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102: 12 Systems-Thinking Steps for Moving from Friction to Flow
101: Run Your Business with Exquisite Greatness and Tiny Art Projects with Alexandra Franzen
100: Top Ten Lessons from 💯 Episodes
099: How to Find Your Perfect Problem with Jim McKelvey (Part Two)
098: How to Build Your Minimum Viable Team (MVT)
097: How to Find Your Perfect Problem with Jim McKelvey, author of The Innovation Stack (Part One)
096: Book Sales Stats—One Month Post-Launch 🎉
095: From Scavenger Hunts to Speedy Retrievability with Nick Sonnenberg
094: Top 5 Tools That Power My Business
093: How to Sell Your Online Business with Alexis Grant
092: Train the System, Then the Person
091: Quarterly Planning with Charlie Gilkey
090: Paying for Consistency and Accountability
089: Is the Podcast Market Too Saturated? Featuring Megan Dougherty of One Stone Creative
088: Why I Moved from Asana to Notion for Task and Project Management
087: Why Podcast? Featuring Megan Dougherty of One Stone Creative
086: The Cyrano Strategy for Delegating Important Comms
085: Building an Aligned Audience with Brian Clark
084: Sprinkling the First 1,000 Serendipity Seeds of a Launch
083: Breaking through Buyer’s Remorse—Never Lose a Customer Again with Joey Coleman
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