Today’s guest is Dr. John Almasan, Head of AI & Emerging Technologies at TIAA. TIAA, or the Teachers Insurance and Annuity Association of America-College Retirement Equities Fund, is a US-based insurance provider specializing in retirement services in areas like academia, research, healthcare, and government. Dr. Almasan joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss AI in insurance with a focus on governance, talent, and innovation. Together, they cover practical use cases in customer experience, fraud detection, and marketing throughout the episode. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
What AI Means for the Conflict in Ukraine - with John Bohannon of Primer
What Large Language Models Mean for Insurance - with Gero Gunkel of Zurich Insurance
Intelligent Document Processing for Real-Time Risk Analysis in Financial Services - with Lewis Liu of Eigen Technologies
AI and Responsibility in Financial Services - with Scott Zoldi of FICO
Laying the Groundwork for AI Transformation through Infrastructure - with Carm Taglienti of Insight
The Foundational Phase of CX Transformation - with Aamar Hussain of Microsoft
Maximizing the Patient Experience with AI - with Ylan Kazi of Blue Cross Blue Shield
The Difference Intelligent Automation Makes in Compliance and Financial Crime - with Paul Tepper and Tina Chace of WorkFusion
Palantir’s Shannon Clark on Overcoming Cultural (and Emotional) Challenges of AI Adoption
The Impact of AI on Compliance and Market Surveillance in Financial Services - with Dr. Lori Cenci of HSBC
Generative AI and the Future of Work Itself - with Tom Davenport [AI Futures / Human Reward Systems - Episode 5 of 5]
Going from AI Services to Product - with Piotr Niedzwiedz of neptune.ai
Baking Human Values into a Radically Changing Future - with IBM's Dr. Francesca Rossi [AI Futures / Human Reward Systems - Episode 4 of 5]
Ensuring Enterprise Adoption Success - with Dan Diasio of EY Consulting
Controlling Human Emotions with Immersive AI/VR Experiences - with Dr. Srini Pillay [AI Futures / Human Reward Systems - Episode 3 of 5]
Three Metrics for Measuring Enterprise AI Success - with Supreet Kaur of Morgan Stanley
Future AI Products Might Be Habit-Forming, In a Good Way - with Nir Eyal [AI Futures / Human Reward Systems - Episode 2 of 5]
Detecting DeepFake Videos - with Ilke Demir of Intel
Generative AI is a Waypoint to Brain-Computer Interface - with Lambert Hogenhout of the United Nations [AI Futures / Human Reward Systems - Episode 1 of 5]
Lowering the Barriers to Entry in Data - with David Pollington of Bloc Ventures
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