Business success leaves clues. Metrics such as labor percentage, COGs, Employee Turnover Rate, and more are all measurements we use to both guide how validate past decisions and guide future decisions. But what about the intangibles that the numbers themselves have a hard time showing?
On this Shift break episode we will be talking about why we need to focus on the numbers as well as the deeper meaning and intangible areas of the life of the business that contribute in a way that often cannot be tracked, but NEED to be invested into for the coffee shop to thrive.
If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com of book a free call now:
https://calendly.com/chrisdeferio/30min
Listen to related episodes:
Everything you need for back of the house operations https://rattleware.qualitybystainless.com/
The best and most revered espresso machines on the planet: www.lamarzoccousa.com
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420: Meaningful Roles in the Cafe
Are YOU Using Your Manual?
419: Behaviors That Establish Excellent Management Culture
418: Founder Friday! w/ John and Luigi DiRuocco of Mr. Espresso, Oakland, CA
Focus on Your Manager Culture
417: Dialing in Your Water w/ Taylor Minor of Third Wave Water
SPECIAL! Part 2! Coffee Fest Live Louisville, KY 2023 w/ Lauren Lathrop and Rob Arnold | Learning to Roast Coffee + How to make Great Cocktails and Signature Drinks
SPECIAL! Part 1 Coffee Fest Live Louisville, KY 2023 w/ Jackie Nguyen and Sean Roberson | Master Social Media + Serving Great Coffee to Underserved Neighborhoods
Resentment in the Cafe
ROR #23 : How to Close the Industry-Consumer Flavor Gap w/ Phil Beattie, Dillanos Coffee Roasters
416 : People-First Principles for Growing Your Shop w/ Mike McFall of Biggby Coffee
Bottling Your Best Barista
415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli
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414: Secret Ingredients for a Successful Coffee Shop
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413 : Coffee Education and Training at Origin w/ Fabiola Solano of Soy Barista
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412 : Founder Friday! w/ Lem Butler and Kyle Ramage of Black and White Coffee Roasters
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