Today, we peel back the layers of a term that's become ubiquitous in the business world and beyond: empathy.
In this episode, empathy's origin story. Er, stories. We'll explore its philosophical roots deep in the 19th century, through my personal trials and errors with empathy, to some of the challenges we face in empathizing with people we have less in common with. Ultimately, I want to explore the ways empathy invites curiosity, leverages imagination, and recognizes our differences.
This is the first in a 5-part series in which I'm decoding empathy. We'll talk brand strategy, non-violent communication, disability, and copywriting. And all throughout the series, we'll look for ways to recognize difference instead of assuming sameness.
Footnotes:
Not Mentioned:
Every episode of What Works is also published in essay form at whatworks.fyi
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EP 438: Counterfeit Financial Culture with Manisha Thakor
EP 437: Leaving the Cult of Never Enough with Manisha Thakor
This is Not Advice: How Flexibility is Used and Abused
EP 436: The Myth of Rugged Individualism—and Hope for Something More (Remix)
EP 435: Self-Control, Surveillance, and the Body at Work (Classic)
This is Not Advice: Beyond Creating Versus Consuming
EP 434: What do we really want from social media? with Jay Acunzo
EP 433: What is Capitalist Realism? with Iggy Perillo
This is Not Advice: Accessibility Beyond the Checklist
EP 432: Queer Failure with Kate Tyson
EP 431: The Shoulds and Supposed-tos of Baking
This is Not Advice: Who is Responsible for Adapting?
EP 430: Why Does Authenticity So Often Feel Fake?
EP 429: Maybe bigger isn't better?
EP 428: "You paid WHAT for that?!" Or, How Echo Chambers Distort Prices and How We Think
This is Not Advice: Making Work That Can't Be Sold
EP 427: The Trust-Profit Paradox
EP 426: This is Not Advice: It's Our World, AI Just "Lives" In It
EP 425: [Dispatch] Gone Meta
EP 424: How the Game We Play Changes Our Work
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