Today, we peel back the layers of a term that's become ubiquitous in the business world and beyond: empathy.
In this episode, empathy's origin story. Er, stories. We'll explore its philosophical roots deep in the 19th century, through my personal trials and errors with empathy, to some of the challenges we face in empathizing with people we have less in common with. Ultimately, I want to explore the ways empathy invites curiosity, leverages imagination, and recognizes our differences.
This is the first in a 5-part series in which I'm decoding empathy. We'll talk brand strategy, non-violent communication, disability, and copywriting. And all throughout the series, we'll look for ways to recognize difference instead of assuming sameness.
Footnotes:
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Every episode of What Works is also published in essay form at whatworks.fyi
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EP 423: This is Not Advice: What can I do to grow my audience?
EP 422: The "Risks" of Losing What You Never Had with Nathalie Lussier
EP 421: AI, Automation, and the Case for Luddism
EP 420: Why every business is "on a mission to..."
EP 419: What is an “ethical business?” with Brooke Monaghan
EP 418: [Dispatch] Going beyond the "greedy corporation" critique
EP 417: [Dispatch] "All parasites have value"
EP 416: Anxiety (and Mental Health) in the Achievement Society with Morra Aarons-Mele
EP 415: The Economics of Being Needy with Mara Glatzel
EP 414: The Economics of Ideas with Jenny Blake
EP 413: The Economics of Getting (And Paying) Attention: Part 2
BONUS: Permission to Speak with Samara Bay
EP 412: The Economics of Paying Attention (Part 1)
EP 411: The Economics of Cashflow (Remix)
EP 410: The Economics of Work Relationships with Kate Strathmann
EP 409: The Economics Of Information and Care
EP 408: The Economics Of Big (and Small) Decisions with Hillary Rea
EP 407: How To Feel Good About Going Slow
A Vision for Work in 2023 (and Beyond)
EP 406: Our Favorite Things of 2022
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