Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Are you feeling overwhelmed and frustrated trying to micromanage every aspect of your small business, constantly checking and double-checking your team's work? If so, then you are not alone! Instead of experiencing the business growth and scalability you desire, you may be stuck in a cycle of exhausting yourself and hindering your team's potential.
This describes the story of our next featured small business advisor, Ebony Green. Her initial hesitation to hire “non-revenue generating” employees proved her wrong. Not only did her new operations team streamline various processes using certain technologies, but they increased speed, agility, and bandwidth. Soon, her private practice’s ability to do more with less enabled them to work with even more patients which led to more revenue.
As the CEO of two successful six-figure businesses in the speech pathology field, Ebony has some pearls of wisdom for what it takes to manage fast growth and scale sustainably.
In this episode, you will be able to:
Not fully trusting your team, delegating ineffectively, and lacking confidence in their abilities are preventing your company from increasing capacity and achieving scale. It's time to let go of control and empower your team, creating a more efficient and successful business.
Discover the power of trust, delegation, and communication to transform your company’s back-office operations and scale revenue and profit!
🔗 Access Show Notes Here or visit BusinessInfrastructure.TV.
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© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.
081: Outsourcing Core Competencies with Phoebe Cornog
080: Pivoting into a New Niche with Marco Champion
079: Dissolving Toxic Partnerships with Dr. Lewena Bayer
078: Scaling Through Tragedy with Karla Nelson
077: Process Mapping with Alicia Butler Pierre
076: Thalia Toha's Goal Setting Process
075: Jenny Jones' Building Business Credit Process
074: Love Hudson-Maggio's Data Management Process
073: Wes Graham's Primer on Process Improvement
072: Gifford Pace's Inventory Management Process
071: Damon Burton's Scaling with Quality Control Process
070: Mariela Dabbah's Building an Alliance Process
069: Calvin Williams' Service Delivery Process
068: Anne Sugar's Hiring to Scale Process
067: Trace Blackmore's Documenting SOPs Process
066: Diana Wu David's Pricing Process
065: Jason Smith's Sales Synergistics Process
REPLAY: The Lean Methodology - What It Is and How to Apply It to Your Small Business
064: The One Thing You Need to Know About Process Improvement - Alicia Butler Pierre
063: The One Thing You Need to Know About Delivering Difficult News - Liz Kislik
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