117: Charles Feltman — A Simple Framework for Building (and Rebuilding) Trust that Every Leader Needs

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Cal and Charles Feltman delve into the intricate nature of trust, exploring its biological underpinnings and the personal experiences that shape our propensity to trust or distrust others. They discuss the importance of sincerity, reliability, competence, and care as key assessments of trustworthiness, and how leaders can foster a trusting environment by extending trust to their teams.

Charles Feltman has over 25 years of professional experience coaching, facilitating, consulting to, and training people who lead others. An overarching goal in all of his work is that his clients experience both success and wellbeing at work and in all areas of their lives. Prior to starting his coaching and consulting business he spent a decade in leadership roles in technology industry companies. 

Charles is the author of The Thin Book® of Trust: An Essential Primer for Building Trust at Work, based on three decades of experience working with individuals and teams to build, maintain, and when necessary restore trust.  

After completing his coach training in 2000 with Newfield Network, one of the premier coach training schools worldwide, Charles served as a mentor coach for Newfield's programs. In this capacity he taught, mentored and coached others who were learning to become skilled coaches.  

Charles holds a BA in psychology from U.C. Santa Cruz and a master's in organization development and communication from the University of Southern California. He has an International Coach Federation credential of Professional Certified Coach (PCC). He is certified in The Leadership Circle Profile, MBTI, DiSC Work of Leaders, and the Triscendance Trust Assessment for Leadership Teams. He is also a certified husband, father and grandfather.