We depend on online reviews for everything from hotel and restaurant bookings to what products to buy, and as we hear in this programme, medical and cosmetic procedures.
But what happens when customers and companies start resorting to lawsuits as a result?
We hear from patients who have had legal action taken against them for reviews they've written.
(Image: A surgeon putting on surgical gloves. Credit: Getty Images)
Presented and produced by Ed Butler
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Goodbye blue tick?
Can cars and tourism boost Spain's economy?
The race for the perfect running shoe
Business Daily meets: Michele Arnese
The race to secure semiconductor supply chains
Food security in Puerto Rico
What is a digital twin city?
How to fix the US budget
Business Daily meets: Kathryn Jacob
Being unbanked
Tricking the brain – are holograms the future?
Living off-grid: Scaling up
Living off-grid in Portugal
Business Daily Meets: Dr Yasmeen Lari
Turkey adjusts to ‘bitter medicine’ of high rates
Battling snakes to gather Brazil nuts
Was 2023 a bad year for IPOs?
Has shoplifting become a global problem?
Business Daily meets: Niccolo Ricci
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