"I'd come to work here.... even if they didn't pay me."
Ok, that's a bit of a stretch.... but not by much. When your team connects with what your company does (inside and out), they not only stick around longer, they commit more heart, more soul, more hands and brains into your operation.
Lorne and I discuss what components of what it takes to hire, train, and develop your team to match your company’s intended customer experience.
Here's a link to Lorne's Employee Engagement web page that has the 12 “C”s.
https://www.thinkshift.com/art-of-eng...
Each “C” can be clicked for an overview of what that topic covers.
Website at https://www.thinkshift.com/
LI: www.linkedin.com/in/lornekelton
FB: https://www.facebook.com/lorne.kelton/
Lorne's Books:
You can get Lorne's Book IFRAM: a Manager's Guide to Critically Balanced Thinking (https://www.amazon.ca/IFRAME-Managers...)
And check out the titles on his online store: https://www.thinkshift.com/online-store
----more----
About Your Host, Marc HaineNeed to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc+1 (780) 729-4932
🗓️ https://meetwith.marchaine.com
Create Better Leaders with Marc Haine
Changing Your Mindset to Get Unstuck with Nathalie Plamondon-Thomas
Getting the Most From Your Internal Mentoring Program with Nehal Tanna
Driving Reinvention in Your Business with Danielle Silverman
Inspire, Empower and Innovate - The 3 Keys to Leadership with Marc Haine
Could Your Definition of Success be Flawed? with Lin Yuan-Su
4 Leadership Practices you Need to LEAD Through Crisis with Marc Haine
Adapting to the Remote Workforce with Sara Emhof
Dealing with At-Work Strife with Marc Haine
Kicking Yourself Out of Stuckedness with Loretta Kuhland
Design a Succession Plan that Works for You with Jon Makowsky
Strategies to Keep Your Staff During the Great Resignation with Nurdan Tokoz
Foundational Keys to Business Success with Ivano Ongaro
Using Feng Shui at Work with Claire Boscq-Scott
Becoming a Superstar Communicator with Greg Wood
How to Deliver and Exceed Experience Expectations with Marc Haine
Out-Think, Out-Market and Out-Sell Your Competition with David Saxby
Conquering Unconscious Bias and Systemic Racism at Work with Tina Varghese
Get Yourself Noticed in a Crowded Marketplace with Fong Chua
Leading Teens to Success with Marc Haine
Join Podbean Ads Marketplace and connect with engaged listeners.
Advertise Today
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
HCI Leadership Revolution
The Ramsey Show
Planet Money