In-Source Resource, Virtual Medical Professionals: Interview with Beth Lachance, CEO, REVA Global MD

With rampant burnout and medical staffing shortages, Beth Lachance, CEO of REVA Global Medical is working to fill the gaps. 

 

REVA Global Medical provides “in-sourced” globally-located virtual medical professionals to medical practices and hospitals. The virtual professionals provide remote support for everything from the front desk to billing, to insurance authorizations, and many tasks in between. 

 

In our interview, Beth shares the difference between in-sourcing and out-sourcing, how using a virtual medical professional allows medical practices to provide a white-glove experience to the patient, and much more. 

 

 

You can also listen to the interview in podcast form:

 

Apple podcast link: 

https://podcasts.apple.com/us/podcast/speaking-of/id1549592446  

 

I Heart podcast link:

https://www.iheart.com/podcast/269-speaking-of-76708275/#  

 

Spotify podcast link:

https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg

 

Connect with Beth Lachance: https://www.linkedin.com/in/beth-lachance-866b4217a/ 

 

Learn more about REVA Global Medical: https://www.revaglobalmedical.com 

 

Topical time codes:

00:45 - About REVA Global Medical

4:03 - In-sourcing vs out-sourcing

7:05 - White-glove experience for patients

10:41 - Dynamics within the practice

13:19 - Virtual professional vs AI

15:20 - The power of using a virtual professional

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Thanks to the following organization for supporting the Making Healthcare Work for You mission.

 

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They help companies reach revenue potential, confidently navigate a complex ecosystem, and position benefit ecosystem innovations for more efficient growth.