In this episode of APQC's Podcasts, Holly Lyke-Ho-Gland, Process and Performance Principle Research Lead, talks to Diego Alvarado host of the 'Hablemos de Procesos' podcast about the importance and challenges of doing benchmarking well.
You can watch the 'Hablemos de Procesos' podcast on YouTube
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Keys to Effective Product Development Focused on Design-to-Cost
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Louis Richardson of IBM on Changing of Collaboration, KM, and Better Business Results
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Dodging Icebergs: Why Organizational Agility Matters in 2016
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What Airbnb Can Teach KM About Transformation
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The 2016 APQC Process Management Research Agenda
Why Smartphones Are Ruining Conversation
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