Most customer interactions follow the same workflow. The customer places the order, you then deliver the product or service.
But if you don't include some of these critical actions in the lead-up to delivering, you will likely have to chase for payment later.
A "countdown to delivery" is a pre-emptive measure which gives you enough time to delay or stop delivery if the customer hasn't met their deadlines.
In this podcast, RIABU experts Simon Littlewood and Mark Laudi discuss how to put such a countdown together, and how to stick to it.
Why you should understand your customer’s payment processes
Top-down ownership - why it’s important
You have to educate your sales team!
How to anticipate trouble with customer payments
How do you really measure the success of the RIABU method?
Even we get pushback from our suppliers!
Setting the right trading terms: What to offer and when to offer it
The return of inflation: How will this affect small businesses?
What to do when membership fees fall through
Legal letter templates: How useful are they for your business?
Stuck receivables? Get help from your sales team
How freelance creatives benefit from clear, conscientious communication
Pay attention to your receivables!
PN Balji shares his way of getting paid
Getting paid during the pandemic: What lies in store for SMEs?
Is 2021 the year of insolvency?
Why did we decide to name our website RIABU?
When selling on consignment goes wrong - listen to this to find out how to avoid the pitfalls
We are going to have a book out! It’s called Let The Cash Flow
What procurement officers think about paying SMEs
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