Most customer interactions follow the same workflow. The customer places the order, you then deliver the product or service.
But if you don't include some of these critical actions in the lead-up to delivering, you will likely have to chase for payment later.
A "countdown to delivery" is a pre-emptive measure which gives you enough time to delay or stop delivery if the customer hasn't met their deadlines.
In this podcast, RIABU experts Simon Littlewood and Mark Laudi discuss how to put such a countdown together, and how to stick to it.
We have scored a huge Pledge2Pay supporter...but we can't tell you who it is
Large US company forces 90 day payment terms on suppliers
International Chamber of Commerce calls for SMEs to be supported, paid on time
Singaporean SMEs missing out on tool to get invoices paid
Is RIABU’s Pledge2Pay the solution to the SME cash crunch in Singapore?
Singapore International Chamber of Commerce supports RIABU's Pledge2Pay – CEO Victor Mills tells us why
US SMEs under COVID-19 restrictions are running out of cash – what can they do to survive?
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 10) Adopt a balanced scorecard with shared objectives
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 9) Make cost optimisation part of your DNA
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 8) Be ready to recruit strategically
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 7) Target acquisitions and take share
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 6) Develop specific post-crisis growth objectives
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 5) Don’t be shy! Why you need to communicate early
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 4) How to scale your operating cost during a pandemic
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 3) Suppliers want to stay in business too
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 2) Customer confidence is key
10 things you need to do to survive and prosper during and after the COVID-19 shutdown: 1) Plan to survive
Unpopular measures SMEs must take to survive this COVID-19 crisis
What you have to do in a COVID-19 crisis – get closer to your customers
Bombardier took 223 days to pay a caterer. Here’s what you should do to avoid this.
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