It's well understood that a student housing staff who is successful at creating a positive experience for their residents will reap the rewards of earlier lease-ups, more referrals, lower marketing expenses, and potentially stronger rent increases. But the cost of creating a positive resident experience is hard to track because it's not just an expense related to an event, but it's a top-down, day-in day-out, living, eating, & breathing way of doing business. The real cost spreads beyond marketing line items to recruiting, training, and even maintenance expenses. In this episode Wes & Gretta sit down with Adam Yarber, the Director of Resident Experience at Campus Advantage, in front of a live audience at the SHI Regional Summit in Cincinnati to breakdown what it takes to create consistent and positive experiences for our student residents.
This episode is sponsored by Unilodgers. Make sure you are getting your property in front of more international students by listing your property at Unilodgers.com . For more information, go to www.Unilodgers.com/contact-us
For comments or questions, email us at contact@StudentHousingInsight.com
SHI 0503 - COVID-19's Impact on Student Housing
SHI 0503 - Interface Conference Preview with Rich Kelley
SHI 0502 - 2 Approaches to Student Housing w/ Eddie Moreno & Brad Hastings
SHI 0501 - From Site Level to Supply Side
SHI 0500 - What's on Deck for 2020
Behind The Biz with SimpleBills
SHI 0418 - The Power of Storytelling
SHI 0418 - It's a Real Animal House
SHI 0417 - Bridges or Fences?
SHI 0416 - Rearview Mirrors & Windshields
0415 - Mindset over Market (Willie Butler)
SHI 0414 - Managing a Growing Student Housing Portfolio in 2019
SHI 0413 - Mental Health & Campus Resources
SHI 0412 - NMHC Conf Preview
SHI 0411 - SHI News and LeaseCon 2019
SHI 0410 - Student Housing & Short Term Rental Market
Behind the Biz with uForis
SHI 0408 - Finish Strong
SHI 0407 - Summer Marketing
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