It's well understood that a student housing staff who is successful at creating a positive experience for their residents will reap the rewards of earlier lease-ups, more referrals, lower marketing expenses, and potentially stronger rent increases. But the cost of creating a positive resident experience is hard to track because it's not just an expense related to an event, but it's a top-down, day-in day-out, living, eating, & breathing way of doing business. The real cost spreads beyond marketing line items to recruiting, training, and even maintenance expenses. In this episode Wes & Gretta sit down with Adam Yarber, the Director of Resident Experience at Campus Advantage, in front of a live audience at the SHI Regional Summit in Cincinnati to breakdown what it takes to create consistent and positive experiences for our student residents.
This episode is sponsored by Unilodgers. Make sure you are getting your property in front of more international students by listing your property at Unilodgers.com . For more information, go to www.Unilodgers.com/contact-us
For comments or questions, email us at contact@StudentHousingInsight.com
SHI 0406 - The Summer Turn Board
SHI 0405 - Ancillary Services w/Andrew Smith
SHI 0404 - Beyond Our Borders
SHI Special Announcement Episode - Introducing the SHI Community
SHI 0403 - How to Create Harmony at the Site Level
Behind the Biz with LEAP
SHI 0402 How to Market & What to Focus on During Spring Break
SHI 0401 Interface Conference Preview with Rich Kelley
SHI 3013 - Infinity War - The Incentive Battle
Motivating & Marketing to Today's Students (and how to apply it to Instagram)
SHI 3012 - PROMO GEAR, The Age of Extra; w/Amanda Banken
From the Summit Ep.1 LEGACY over Promotion w/ Jacki Pingel
SHI Podcast - LeaseCon 2018 Recap
Fall 2018 Conference Preview Pt 3 - NMHC
Fall 2018 Conference Preview Pt 2 - SHB LeaseCon
Fall 2018 Conference Preview Pt 1 - SHI Regional Summit
SHI 3011 - Social Media & The Successful Crusade featuring Michael Newton
SHI 3010: Rising Construction Cost w/ Giny Knudsen
SHI 3009 - Pt 3, Market Data & The Crystal Ball
SHI 3008 - Pt 2, Market Data & The Crystal Ball
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