It's well understood that a student housing staff who is successful at creating a positive experience for their residents will reap the rewards of earlier lease-ups, more referrals, lower marketing expenses, and potentially stronger rent increases. But the cost of creating a positive resident experience is hard to track because it's not just an expense related to an event, but it's a top-down, day-in day-out, living, eating, & breathing way of doing business. The real cost spreads beyond marketing line items to recruiting, training, and even maintenance expenses. In this episode Wes & Gretta sit down with Adam Yarber, the Director of Resident Experience at Campus Advantage, in front of a live audience at the SHI Regional Summit in Cincinnati to breakdown what it takes to create consistent and positive experiences for our student residents.
This episode is sponsored by Unilodgers. Make sure you are getting your property in front of more international students by listing your property at Unilodgers.com . For more information, go to www.Unilodgers.com/contact-us
For comments or questions, email us at contact@StudentHousingInsight.com
SHI 3007 - Pt 1, Market Data & The Crystal Ball
SHI 3006 - 2018 Summer Turn Episode with Lincoln Ogata
SHI Behind the Biz - Appalachian University Systems
SHI 3005 - ACUHO-I with Dr. Alvin Sturdivant
SHI 3004 - Transportation & Students Part 2 (Interview w/ Doug Martin of Transpar)
SHI 3003 - Transportation & Students Part 1
SHI 3002-Amazing SEO, Untangling the Web
SHI Behind The Biz - Helping Students Build Their Credit Score!
SHI 3001-From Site Level to the C-Suite!
SHI 2012: Mental Health & College Students
SHI 2011: Rich Kelley, Interface Conference, & something we are doing with Snapchat
SHI 2010: An Interview with Dan Oltersdorf
SHI 2009: Thoughts on the Campus Connex Conference
SHI 2008: Taylor Gunn from Axiometrics
SHI 2007: Behind The Biz - Carter Young, Inc.
SHI 2006: University Affiliations and Partnerships - Dr. Anne Stark
SHI 2005: Let's talk about Pets! - John Bradford
SHI2004 Pt 2.2 Culture & Leadership - You have to be Intentional!
SHI2004 Pt 2.1 Culture & Leadership - The origin story of Cardinal Group
SHI2004: Pt. 1 Culture & Leadership - The Cardinal Story
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