Check out our interview with Dr. Daniel Gordon, a London-based physician who has built a private clinic rooted in compassion, empathy, and strong values. We hear firsthand that the need for compassionate healthcare isn’t unique to the US—it's a global priority.
Dr. Gordon shares his journey creating a clinic that fuses traditional general practice values with modern technology and exceptional customer service. He explains how he cultivates a culture of care, leads by example, and ensures patients receive attentive, compassionate treatment.
Listen to the full interview to hear how Dr. Gordon is building a clinic that prioritizes both people and performance, and learn practical insights for creating compassionate care in healthcare systems worldwide.
Connect with Dr. Gordon: https://www.linkedin.com/in/doctordanielgordon/
Topical Timecodes:
00:37 – Founding his private clinic in London
03:16 – Keeping empathy and compassion in practice
05:32 – Spreading the right message to doctors in training
06:50 – Providing deep care within the public system
08:22 – Leading by example
10:27 – Delivering care with compassion and customer service
12:30 – Creating culture and standards in his clinics
14:20 – Patient feedback, referrals, and family care
16:04 – Using your energy for positivity and care
18:40 – How to communicate with patients
22:33 – Value and scaling the business