Skills Sprint : Staff Performance Management

Workplace conflict has an impact on quality of life and mental health.

For managers that creates a responsibility to be good at dealing with conflict.

Here I reflect on what I learned from talking to Richard Saundry

1. Don't assume managers are capable

2. Address issues as early as possible

3. Plan and think ahead

4. Find shared interests

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Professor Richard Saundry is the UKs leading academic authority on the management of discipline, grievance and workplace conflict. He has held posts at the University of Westminster and the Universities of Leeds, Sheffield, Central Lancashire and Plymouth. He is an author of 'Managing Employment Relations', the core CIPD text for Employee Relations.

His work has been published in a wide range of leading international academic journals. His current work focuses on developing managerial capability and he has spearheaded the development of innovative online training interventions as part of the Skilled Managers programme, led by the University of Westminster and funded by the Economic and Social Research Council (ESRC).

Richard has worked particularly closely with the Advisory, Conciliation and Arbitration Service (ACAS) over the last ten years to shape policy and identify and evaluate innovative practice.

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-Foxleigh Commercial Website: ⁠https://foxleigh.net/⁠

-Chris Webber's LinkedIn: 

⁠https://www.linkedin.com/in/chris-webber-uk⁠

-Richard Saundry LinkedIn: https://www.linkedin.com/in/richard-saundry-4214282a/