Steve Paganelli: 20 Years of (Re)Evolution with TripAdvisor

Twenty years ago, more professionals in the Travel Industry feared TripAdvisor than embraced it. In those early years, the fear of giving voice to bad reviews often obscured the opportunity that the platform offered. Of course today, many DMO pros realize the power of partnership with the iconic company. On this edition of DMOU, we catch up with our friend Steve Paganelli, CDME and Trip Advisor's Head of Destination Marketing for the Americas. As we (hopefully) emerge from pandemic travel restrictions, Steve shares data from how consumers are planning for the future to ways smart marketers can partner with TripAdvisor to drive greater intent to travel to your destination.