Our interview guest is Stefan Read, SVP of Engagements and Strategy Practice Lead at Jackman, who joins us to discuss their ongoing Human Insights Study and why it is important for retailers to have a complete view of their customers—including their motivations and reasons for action (or inaction). In news, we discuss how Walmart’s steady sales growth differs from other retailers (and how people are returning to their brick-and-mortar offerings) and how customers “trading up” may influence home improvement retailers going forward after Lowe’s and Home Depot both noted high-dollar sales ticking upward recently.
The Retail Focus Podcast is proud to partner with Quantum Metric to present this week’s show. Visit them at quantummetric.com/podoffer, promo code RETAILFOCUS, to see if your business qualifies to receive their “12 Days of Insights” offer. Restrictions apply.
Retail Focus 1/28/19 – Signet Jewelers May Scale Back, Big 5 Shows Signs of Rebound
Retail Focus 1/15/19 – Sears Gets Another Short Lease on Life; Early December Sales Results
Retail Focus 1/7/19 – Mall Occupancy Rates Stabilize; Fleet Farm Heads West In Expansion
Retail Focus 12/31/18 – Early Holiday Sales Numbers; Top 5 & Bottom 5 Retailers of 2018
Retail Focus 12/21/18 – Costco’s Margins; the State of Dairy in Retail; Designing a New Grocery Store
Retail Focus 12/8/18 – Shopko Shrinks; Kroger’s Non-Food Initiatives; Michaels Earnings
Retail Focus 12/1/18 – Increased Trucking Costs Snare Ross & Dollar Tree; Cyber Monday Numbers
Retail Focus 11/23/18 – Black Friday Edition with Target, Best Buy, and Retail Data Dives
Retail Focus 11/17/18 – Legacy Department Store Earnings; Walmart Impresses Again
Retail Focus 11/12/18 – More Black Friday Plans Revealed; No Celebrations At Party City
Retail Focus 11/3/18 – Sam’s Club Goes Cashier-Less; Hibbett Sports Attempts City Gear Purchase
Retail Focus 10/27/18 – Amazon Finds Increased Profitability, Tractor Supply Crushes Earnings
Retail Focus 10/20/18 – REITs’ Plans for Vacated Sears Locations, Walmart & Advance Team Up
Retail Focus 10/14/18 – Dominoes Finally Fall at Sears Holdings, C-Store Purchasing Trends
Retail Focus 10/8/18 – Costco Makes E-Commerce Strides; Stitch Fix Shows a Profit
Retail Focus 9/29/18 – Bed Bath & Beyond Falls Flat; the Changing Dynamics of Fulfillment
Retail Focus 9/22/18 – AutoZone Starts Next-Day Service; Potential Credit Card Fee Settlement
Retail Focus 9/15/18 – Two Retail Pharmacy Moves; Training & Communication in Today’s Retail Workplace
Retail Focus 9/8/18 – RH Profits From New Direction, Five Below Does It Again, Treats at PetSmart
Retail Focus 8/31/18 – BJ’s First Post-IPO Call, Good Times In Footwear Retail
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