Our interview guest is Stefan Read, SVP of Engagements and Strategy Practice Lead at Jackman, who joins us to discuss their ongoing Human Insights Study and why it is important for retailers to have a complete view of their customers—including their motivations and reasons for action (or inaction). In news, we discuss how Walmart’s steady sales growth differs from other retailers (and how people are returning to their brick-and-mortar offerings) and how customers “trading up” may influence home improvement retailers going forward after Lowe’s and Home Depot both noted high-dollar sales ticking upward recently.
The Retail Focus Podcast is proud to partner with Quantum Metric to present this week’s show. Visit them at quantummetric.com/podoffer, promo code RETAILFOCUS, to see if your business qualifies to receive their “12 Days of Insights” offer. Restrictions apply.
Retail Focus 4/6/18 – Ace Hardware’s Annual Report; INDOCHINO’s Growth Through Showrooms
Retail Focus 3/30/18 – Big News in Retail Real Estate; Grocery Landscape Shifts in Southeast U.S.
Retail Focus 3/23/18 – Big Announcements at Shoptalk; Evaluating Retail Social Media
Retail Focus 3/16/18 – Party City’s Growth; Big Lots' Margins Expand; American Manufacturing & Retail
Retail Focus 3/9/18 – Target Earnings; Toys “R” Us Rumors; Advanced Stats & Staffing in Retail
Retail Focus 3/3/18 – Kohl’s & Aldi Team Up; Lowe’s Initiatives; Kiosks in Retail Stores
Retail Focus 2/23/18 – Walmart Earnings, Rite Aid-Albertsons Deal, Printing Technology in Retail
Retail Focus 2/17/18 – Seasonal Hiring at Home Depot, Lowe’s; Mobile as an Employee Resource
Retail Focus 2/10/18 – Amazon Earnings; Finding Retail Real Estate; Collecting Floor Feedback
Retail Focus 2/2/18 – Super Bowl Sales Projections; Retail Staff Training; the New Era of Cash Drawer
Retail Focus 1/28/18 – P&G Tries to Keep Up; Shelf-Edge Technology; Keeping Carts Germ-Free
Retail Focus 1/24/18 – Live From NRF 2018: Brandless, Retail Economics, and Store Lighting
Retail Focus 1/12/18 – Positives for Kohl’s and Target; Sam’s Club Pulls Plug on 63 Locations
Retail Focus 1/7/18 – Year-In-Review: Our Five Most- and Least-Successful Retailers of 2017
Retail Focus 12/29/17 – Early Signs Point to Robust December; A New Era of Payment Processing
Retail Focus 12/22/17 – Last-Minute Holiday Shopping Spend; Mall of America’s Use of A.I.
Retail Focus 12/15/17 – Target Makes A Last-Mile Play; Dynamics Behind E-Commerce Glitches
Retail Focus 12/8/17 – AutoZone Continues New Initiatives; the Reputation of Retail Brands
Retail Focus 12/1/17 – Kroger’s New Policy & an Earnings Beat; Micro-Influencers & Retail
Retail Focus 11/24/17 – Thanksgiving Weekend Sales, Dollar Tree Improves Across the Board
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