Our interview guest is Stefan Read, SVP of Engagements and Strategy Practice Lead at Jackman, who joins us to discuss their ongoing Human Insights Study and why it is important for retailers to have a complete view of their customers—including their motivations and reasons for action (or inaction). In news, we discuss how Walmart’s steady sales growth differs from other retailers (and how people are returning to their brick-and-mortar offerings) and how customers “trading up” may influence home improvement retailers going forward after Lowe’s and Home Depot both noted high-dollar sales ticking upward recently.
The Retail Focus Podcast is proud to partner with Quantum Metric to present this week’s show. Visit them at quantummetric.com/podoffer, promo code RETAILFOCUS, to see if your business qualifies to receive their “12 Days of Insights” offer. Restrictions apply.
Retail Focus 6/7/20 – Gap Online Sales Fall Flat; How U.S. Consumer Spend is Trending
Retail Focus 5/31/20 – Dollar General & Big Lots Impress; Tuesday Morning Declares Bankruptcy
Retail Focus 5/24/20 – JC Penney’s Potential Suitor; Walmart & BJ’s See Robust Q1
Retail Focus 5/18/20 – Customers’ Spending Plans; the Review Culture & Retail
Retail Focus 5/9/20 – Frozen Foods Star in Grocery Retail; Retail Rents Data from CBRE
Retail Focus 5/2/20 – Non-Essential Retailers Look to Reopen; eBay’s Earnings
Retail Focus 4/26/20 – O’Reilly's Comps Fall; Target’s Update; Personalization vs. Segmentation
Retail Focus 4/20/20 – Rite Aid’s Recent Numbers, the State of Consumer Behavior in 2020
Retail Focus 4/13/20 – Grocery Developments; Tractor Supply Co. Sales; Running a Dispensary During COVID-19
Retail Focus 4/5/20 – Sales Updates From Dollar Tree; Tools for Dispensaries in the COVID-19 Era
Retail Focus 3/30/20 – Consumer Trends in the Age of COVID-19; Retail Layoffs & Furloughs
Retail Focus 3/22/20 – Writing for E-Commerce; Where Does Retail Go From Here?
Retail Focus 3/8/20 – Coronavirus & Retail; Dollar Tree’s Initiatives, the Importance of Q1 Customers
Retail Focus 3/1/20 – Home Depot Gears Up for Spring; the State of Gift Cards in Retail
Retail Focus 2/23/20 – The Year That Was for Walmart; 360° Photography on E-Commerce Sites
Retail Focus 2/16/20 – Positive Signs at Food Lion & CVS; The Creation of Anchor Shops
Retail Focus 2/9/20 – Boot Barn’s Continued Success; the Learning Curve for CBD & Retail
Retail Focus 2/2/20 – Tanger Outlets’ High Occupancy; the Experience Economy & Retail
Retail Focus 1/26/20 – Lucky’s Market Closures & Natural Foods Retail; Location-Based Retail Tech
Retail Focus 1/19/20 – Gap Calls Off Split; Place-Based Retail & the Future of Sampling
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